ANZ taps IBM for $450m transformation project


By Dylan Bushell-Embling
Tuesday, 01 September, 2015


ANZ taps IBM for $450m transformation project

ANZ Bank has signed a five-year, $450 million deal with IBM for a project aimed at making ANZ the best connected bank in Asia–Pacific.

The companies have entered a strategic agreement aimed at improving productivity and innovation across the bank’s operations.

Under the deal, ANZ will have access to IBM’s software portfolio, cloud development capabilities and core systems infrastructure, including mainframe infrastructure to be deployed as part of ANZ’s private cloud environment.

IBM will provide integration, content management, data analytics and cloud software as part of the project.

The companies will also jointly invest in an Innovation Lab focused on developing new products and services and improving the customer experience. The lab will be powered by IBM’s cloud development platform-as-a-service Bluemix.

ANZ CIO Scott Collary said the project aims to allow the bank to glean deeper insights into the requirements and technological demands of its 9 million customers.

“Understanding our customers’ needs and preferences around mobile and digital banking is critical to our business and to providing a superior customer experience,” he said.

“We therefore need to ensure we’re meeting these needs in an innovative, consistent and seamless way and with this partnership with IBM, we’re working to achieve this goal.”

ANZ has been a strategic partner of IBM for over 40 years.

Image courtesy of Michael Coghlan under CC

Related Articles

It's out with chatbots, in with empathetic AI concierges

Despite not always living up to customer expectations, chatbots have laid the foundation for more...

Safeguarding Australia's global resiliency

There are three essential steps to design applications for maximum resiliency.

Staying ahead: business resilience in the hybrid cloud era

The rise of cloud computing and advancements in virtualisation have revolutionised how businesses...


  • All content Copyright © 2024 Westwick-Farrow Pty Ltd