Optus SMB launches cloud app marketplace
Optus’s SMB division has launched a new cloud software marketplace with a dedicated 24-hour IT support line.
The Optus Smart Shop will provide apps to manage tasks including creating invoices, data entry and managing finances.
Microsoft’s Office 365 and Sharepoint, security tools and backup service MozyPro are among the apps available through the store. Accounting tools Sage One and Xpenditure, business plan development tool PlanHQ and cloud contacts app Act! Cloud are also available.
Optus’s key SMB ICT partner Cloud Flow will provide small business app support as well as set-up and configuration services. Cloud services marketplace developer BCSG is providing the Smart Shop.
Optus SMB Head Matthew Ball said the new marketplace is particularly aimed at small business operators who are not tech savvy but still require IT applications.
“To help SMB operators, we have created a support service for the new Optus Smart Shop marketplace so customers can select and set up apps and programs to improve business efficiency in order to spend their time doing other things,” he said.
“Customers tailor their support services to the needs of their business, whether they need initial migration and set-up of services, comprehensive webinar training for their staff or ongoing support.”
It's out with chatbots, in with empathetic AI concierges
Despite not always living up to customer expectations, chatbots have laid the foundation for more...
Safeguarding Australia's global resiliency
There are three essential steps to design applications for maximum resiliency.
Staying ahead: business resilience in the hybrid cloud era
The rise of cloud computing and advancements in virtualisation have revolutionised how businesses...
