The Telecom Industry Ombudsman (TIO) has revealed that consumer complaints over slow data speeds grew 66.3% year-on-year in Q3, even as overall complaints received by the office declined. [ + ]

A group of technology innovators and companies has founded an organisation dedicated to researching ways to use AI and machine learning to benefit the whole of humanity. [ + ]

Bitdefender is predicting significant changes to the business of cybercrime in 2016, with APTs focusing more on obfuscation than persistence and malicious adware becoming more popular. [ + ]

For enterprises whose operations span wide geographical areas with dispersed workforces, unified communications is the solution to many problems. [ + ]

Organisations that fully harness the potential of providing highly flexible and creative workplaces early will be able to attract and retain the best talent for their workforce. [ + ]

New Zealand businesses with good cybersecurity practices could receive a 'cybersecurity tick' under a proposed scheme to encourage SME action against cyber attacks. [ + ]

Australian collaborative technology vendor Atlassian has been valued at a record $6.03bn following a stronger-than-expected IPO on the Nasdaq.

Queensland's lawsuit against IBM thrown out, regulators want to fine Toshiba $82m over accounting violations, and controlling a car with your mind. [ + ]

Even though businesses in markets including Australia acknowledge that IT outages are a fact of business life, only around 52% have an incident response team, a survey indicates. [ + ]

Dimension Data has been selected to provide all the IT infrastructure, including Wi-Fi and fibre equipment, for the upcoming $550m shipping terminal at Port of Melbourne. [ + ]

In an industry dominated by the likes of Amazon Web Services, there are plenty of prospects for smaller players to provide customised solutions for different levels of business. [ + ]

Global DDoS activity surged 180% year-on-year in the third quarter to set a new record for the frequency of attacks, Akamai's research indicates, but attack volumes and durations also declined. [ + ]

Australian businesses have pledged support to recycle their old electronic waste (e-waste) for today's inaugural TechCollect 'Waste Not, Want Not' Day. [ + ]

The CBA has announced it will invest $10 million to support researchers to build the world's first silicon-based quantum computer in Sydney. [ + ]

This week: Killer kittens vs robots, a salad-proof microwave oven, leap second decision put on hold, NASA's new robot, and US IT system runs US$140m over budget. [ + ]