IT Management

Ingram Micro launches Copilot readiness service

02 July, 2024 by Dylan Bushell-Embling | Supplied by: Ingram Micro

Ingram Micro's new Microsoft Copilot readiness service is designed to improve the ability of Australian SMEs to adopt the AI solution.


Elastic launches low-code RAG development interface

01 July, 2024 by Dylan Bushell-Embling | Supplied by: Elastic

Elastic's Playground is a low-code interface designed to help developers quickly build retrieval augmented generation (RAG) applications.


Cloudera launches three AI assistants

25 June, 2024 by Dylan Bushell-Embling | Supplied by: Cloudera Inc

Cloudera's new AI and machine learning digital assistants will help customers navigate the complexities involved in deploying AI in production environments.


Shippit launches shipping and delivery tool

25 June, 2024 by Dylan Bushell-Embling

Commerce delivery platform Shippit has launched Shippit Insights, a data solution designed to help Australian retailers compete against global giants.


Boomi co-designs AI risk framework

24 June, 2024 by Dylan Bushell-Embling | Supplied by: Boomi

Software company Boomi and partners in business and academia have designed an enterprise risk framework for the adoption of generative AI.


LogicMonitor unveils genAI observability tool

21 June, 2024 by Dylan Bushell-Embling | Supplied by: LogicMonitor

LogicMonitor's new Edwin AI solution uses generative AI to help IT operations teams diagnose and even prevent IT observability and troubleshooting issues.


SAP Emarsys applies GenAI to marketing

18 June, 2024 by Dylan Bushell-Embling | Supplied by: SAP Australia Pty Ltd

SAP Emarsys has updated its platform with new generative AI capabilities including the ability to generate tailored email subject lines and preheaders.


Why diversity of thought is a foolproof recipe for business success

18 June, 2024 by Keir Garrett* | Supplied by: Cloudera Inc

The case for continuing to build a truly diverse workforce in all areas grows more compelling each year.


Australian office workers hesitant to trust AI

17 June, 2024 by Dylan Bushell-Embling | Supplied by: Salesforce Australia Pty Ltd

New research released by Salesforce indicates that Australian office workers are hesitant to trust AI, particularly if it is operated without human oversight.


Australian MSPs see AI as a key opportunity

14 June, 2024 by Dylan Bushell-Embling | Supplied by: OpenText

Around 92.5% of managed service providers expect AI-led security and threat intelligence to be key drivers of short-term business growth, research indicates.


Australian MSPs pressed to offer customers AI tools

12 June, 2024 by Dylan Bushell-Embling | Supplied by: Barracuda Networks

Four in five Australian managed service providers are under pressure to offer their customers AI insights and tools, research suggests.


SAP announces new AI solutions and partnerships

05 June, 2024 by Dylan Bushell-Embling

At SAP Sapphire in Florida this week, SAP announced a range of new generative AI-based innovations and partnerships.


NICE unveils new workforce management tools

04 June, 2024 by Dylan Bushell-Embling | Supplied by: Nice Systems Australia Ltd

CEM company NICE has introduced new workforce management capabilities designed to help organisations manage their front and back workstreams.


Kyndryl launches AI tool for service desks

03 June, 2024 by Dylan Bushell-Embling

Kyndyl's Interactive AI for Service Desk solution aims to ensure that 70% of IT support queries can be resolved digitally.


More women in product roles would be a coup for our society and economy

03 June, 2024 by Leah Rankin*

Diverse thinking in product development and product management teams is one of the cornerstones to iterating existing products and innovating new ones.


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