BYOD is a symptom of a larger issue IT departments are facing - the need to extend computing processes beyond the organisation and into the hands of customers, contractors and suppliers - according to one analyst firm. [ + ]

A union official has labelled Telstra's copper network an "absolute disgrace" after the telco defended the network and blamed the weather for a rise in service disruptions. [ + ]

More than 42 million consumer records - including names, email addresses and unencrypted plain text passwords - were exposed when online dating company Cupid Media was hacked earlier this year, according to KrebsOnSecurity. [ + ]

Data centre provider Digital Realty has formally launched Digital Deer Park, its second facility in Victoria and its sixth in Australia. [ + ]

Ernst & Young Australia has named SEEK co-founder Andrew Bassat its Australian Entrepreneur of the Year, while Leadbolt.com founder Dale Carr has won in the technology category. [ + ]

A leaked draft of the TPP trade treaty's chapter on copyright and IP has left pundits concerned about the potential impact on Australian ISPs and consumers. [ + ]

A vision of Android gaining more control of the local smartphone market tops the list of Frost & Sullivan predictions for the most game-changing trends in Australia's digital media sector. [ + ]

While a perfectly executed big data project can indeed reveal useful or surprising insights, there are some large stumbling blocks that can hamper the progress of big data projects. [ + ]

There are a few basic questions anyone looking at cloud-based backup needs to ask themselves. [ + ]

David Arkles will take over from Neale Joseph as Motorola Solutions' general manager for enterprise solutions in Australia and NZ. [ + ]

Télécoms Sans Frontières is working with Inmarsat to provide emergency satellite communications services in the Philippines in the wake of typhoon Haiyan. [ + ]

NBN Co has received the ACCC's approval to buy the FTTP network operated by ISP TransACT and connect another 13,000 Canberra homes to the NBN. [ + ]

ISP iiNet has ceased offering NBN Interim Satellite plans to new customers, saying that the sheer number of users meant the service was “almost unusable” in peak periods. [ + ]

Microsoft is abandoning the major elements of its infamous 'stack ranking' system of employee evaluation, a system that critics claim stifled innovation at the company. [ + ]

Daniel Scheltinga discusses how to reduce churn in your customer service team by focusing on people, process and technology. [ + ]