As the Managing Director of GlobalConnect, Pushkar Taneja has one abiding aim for the company and that is customer satisfaction. He even goes as far as saying that’s why they are there. Voice&Data’s Merri Mack spent an engrossing hour with Taneja to find out what his challenges are.

Protecting an IT environment now consumes more resources than actually managing the network. There are more devices connected, more people collaborating, more dispersal of access points and an enormous increase in the amount of traffic and type of traffic on the network. Juniper Networks’ Matt Miller looks at the following issues and provides some remedies. Even if you can secure all entry points, the biggest issue is scale. How do you ensure only the right people can see the right data at the right time when network capacity is already strained?

Today, you have several options if you want someone else to take care of your IT security. Andrew Collins explores the pros and cons of each.

Join storage-focused IT leaders at Australia’s premier data storage conference, to be held in Melbourne on 12 May. Learn the latest tips and tricks from local and international experts. Subjects covered include: cloud storage, next-gen backup, dedupe, data reduction and more. [ + ]

A day in the life of a virtual data recovery expert outlines the recovery of data when three days of client data is lost.

Small to medium businesses (SMBs) are coming to realise - many with painful consequences - the crucial need to focus their information security strategies on being able to recover data as part of their backup process. StorageCraft’s Greg Wyman explains why SMBs must change their focus.

Curtin University of Technology’s students and colleagues benefit from its CIO Peter Nikoletatos’s fascination with technology and its potential. These lucky people get to use and experience the most innovative technology. Merri Mack speaks to Nikoletatos about what drives him.

Orcun Tezel tells Voice&Data why there has never been a better time for corporations to get maximum value from their network vendor.

You probably cannot help but buy more storage, writes Simon Sharwood, but why not make sure you use every byte of the storage you’ve already got before you sign another cheque? Well that makes sense. Keep reading to find out the latest optimisation techniques.

Unbatten the hatches and virtualise for operational excellence says Peter Croft as he identifies how to get a green IT strategy back on the agenda for operational efficiency.

No one can deny the way we work has changed dramatically in the past five years. Business requires us to navigate complex inter-company networks of customers, colleagues and partners. Up to now, however, organisations have struggled to truly succeed in adapting collaboration technologies. Cisco’s Peter Hughes elaborates on ways to make these new technologies work for your business.

When ADC Krone talks the talk, it’s not just talking about quality and being environmentally responsible. It’s actually doing it and being able to demonstrate that it walks the talk, as Mike Hanahoe, director, Global Connectivity Solutions Asia-Pacific, explains.

Telstra Business, which has been headed up by Deena Shiff since 2006, has the distinction of touching more small businesses other than the Australian Tax Office so she understands their needs and her focus is on making sure they get it.

For a number of years, the security industry built effective defences from security threats using technologies including firewalls, anti-virus software and intrusion prevention systems. However, today, the majority of security threats have moved to the web instead of through email, and attackers’ techniques have matured. This shift, coupled with the proliferation of collaborative Web 2.0 sites, has changed the threat landscape and the way businesses need to think about security. Websense’s Adam Bradley walks us through the changing landscape.

IT consolidation can reap significant ROI, but how realistic is it for your organisation? Riverbed’s managing director for Australia and New Zealand, Steve Dixon, looks at the challenges around consolidating and how a WAN acceleration strategy can help.