Articles
How metaverse technology can boost hybrid working
With companies like Meta investing $10 billion in its metaverse last year alone, it's clear the technology will play a key role in the future. [ + ]
Solving the password problem
Faced with the sprawl of systems, organisations have scrambled to bolster their identity and access management strategies. [ + ]
Collaborative tools improve staff and customer retention
McCarthy Durie Lawyers has reported significant year-on-year staff and customer retention levels following its rollout of Avaya Cloud Office by RingCentral. [ + ]
AI is creeping into our courts. Should we be concerned?
Imagine finding yourself in court, but rather than a human judge considering your case, a computer will instead be considering your evidence. [ + ]
Using hyper-personalisation to improve CX
Delivering a superior customer experience means exploiting available resources to offer highly personalised interactions. [ + ]
Digitising the British Touring Car Championship
Rugged mobile tech company Getac has worked closely with the BTCC to digitise key race-day operations. [ + ]
How data centre monitoring improves customer satisfaction and business
Data centres are the heart of any IT Infrastructure and without them, the responsiveness and the performance of the many technological dependent functions we take for granted would be in dire straits. [ + ]
Matter standards set to play big role across all IoT industries
The new Matter standard is ready to elevate the smart home industry, but its robust approach means it's likely to hit commercial IoT as well. [ + ]
Safeguarding Australia's healthcare systems with identity security
Healthcare data breaches in Australia have reached record levels, with health now the highest reporting affected industry sector. [ + ]
Human error: the weakest security link
It's critical to support integrated and ongoing security awareness training that educates end users on how to identify and combat cyberthreats. [ + ]
FTA draws UK tech to Aus
British technology companies are keen to capitalise on a strengthened relationship with Australia. [ + ]
How Aussie universities can avoid cyber attacks
Universities have always been targets for cybercrime, but the current volume of attacks is alarming and should serve as a warning. [ + ]
Why saving money on data protection is a false economy
With the looming threat of a recession, many businesses scale back budgets and look for new ways to cut costs in preparation for the economic downturn. [ + ]
The truth about blue light exposure
With screen time on the rise, understanding the effects of blue light exposure and the measures that can be taken to reduce risk has never been more important. [ + ]
Does your CX have the 'IT' factor?
For businesses to thrive and stand out amongst the competition, customers need to experience outstanding service in every single interaction. [ + ]
