Articles
TIO complaints fall 6.1% in FY21
Complaints to the Telecommunications Industry Ombudsman declined 6.1% in FY21, but the proportion of unresolved complaints remains high. [ + ]
Green IT: avoiding empty sustainability claims
The addition of IT product process chemicals to an accepted substances list will help procurement managers make more informed choices. [ + ]
Students favouring apps over textbooks
An Australian STEM education web app is providing interactive learning to year 11 and 12 students. [ + ]
Data responsibility must catch up with cloud adoption
A trend to cloud adoption is likely to persist after the pandemic subsides, and support will be needed to effectively manage and protect data at edge locations. [ + ]
Digital tools to reduce admin for teachers
The NSW Government has released a plan designed to reduce duplicative, repetitive and low-value administration tasks for teachers. [ + ]
IT pros embracing Zero Trust model for remote work
IT professionals worldwide are adapting to the new era of remote work triggered by COVID-19 by adopting or exploring a Zero Trust network security model. [ + ]
Software companies struggle to improve build security
Nearly all executives believe that software providers need to improve the security of their software build and code signing processes, research shows. [ + ]
Artificial intelligence key to high-definition customer experience
Poor data quality is one of the biggest hurdles facing Australian companies aiming to deliver a customer experience. [ + ]
More regulation for big tech using children's data
There are calls for greater regulation over how big tech companies such as Facebook and Instagram use the data of children. [ + ]
ICT may be responsible for up to 3.9% of emissions
New research from Lancaster University argues that ICT is contributing to a greater share of global carbon emissions than previously estimated. [ + ]
Bendigo and Adelaide Bank launches AWS Skills Guild
Bendigo and Adelaide Bank is training 700 staff with AWS cloud capabilities as part of its new AWS Skills Guild program. [ + ]
From few to many: the networking impact of WFH
Australian businesses are reprioritising towards more permanent change, with the realisation that life and work will continue to differ from 'normal'. [ + ]
Record numbers use NAPLAN online test platform
Microsoft has supported digital assessment education platform Janison to develop an online platform for NAPLAN testing. [ + ]
Whatever happened to standards development?
What happened to standards development — where end users could pick and choose between products offered by different vendors to find the best solution? [ + ]
Female teachers sexually harassed on virtual platforms
A new study by Monash University has found that in elite private boys' schools, sexual harassment goes beyond the school grounds. [ + ]