Articles
ACMA consulting on telco complaint handling rules
Telcos would have to respond as soon as practicable to complaints about service standards or connection issues under the ACMA's proposed new rules. [ + ]
Australia losing global war for tech talent
Atlassian's Mike Cannon-Brookes says we must urgently overturn skilled immigration restrictions, build local skills and prepare for wide-scale job losses. [ + ]
nbn congestion time shrinks dramatically
Temporary CVC price cuts have led to a significant decline in the average time an nbn connection is affected by congestion issues. [ + ]
Smart data and smart cloud on CeBIT agenda
Local and international experts at CeBIT Australia will share their insights into smart solutions for digital transformation, customer-centric applications and intelligence opportunities. [ + ]
Billions added to Australia's GDP via digital transformation
An estimated $45 billion will be added to Australia's GDP by 2021 as a result of digital transformation, according to a new study by Microsoft and IDC Asia Pacific. [ + ]
APRA proposes new security standards for banks
APRA's Geoff Summerhayes says Australian financial institutions are among the top global targets for cybercriminals. [ + ]
NSW Business Chamber calls for nbn guarantee
The industry body has urged the ACCC to introduce a regulated Service Guarantee to alleviate the costs of delays and connection issues. [ + ]
Workers overwhelmed, confused by data
Only one in five workers feel they know what they’re doing with data, and 72% of senior executives still rely on 'gut feel'. [ + ]
nbn co improves business migration processes
With just months to go before the first forced disconnections of various special network services, nbn co has announced new improvements to its processes for migrating these services to the nbn. [ + ]
Firms greatly underestimate cloud downtime
The impact of a cloud outage has not been assessed by the majority of businesses that are moving across to the cloud, according to a new study. [ + ]
ACCC launches DTCS regulations inquiry
The ACCC wants feedback for its review of the Domestic Transmission Capacity Service (DTCS) provided by wholesale network providers, such as nbn co. [ + ]
Netgear to refund customers
Netgear has committed to providing refunds and other remedies for Australian customers sold products after July 2016, after admitting it likely breached Australian consumer law. [ + ]
Direct .au registrations could harm Aussie brands
Australian businesses face brand damage from AUDA's decision to open up direct .au registration, according to StewArt Media. [ + ]
Building a network of security champions
A security champion program will foster an open culture mindset and benefit your entire organisation, argues Adobe's Brad Arkin. [ + ]
Telstra nbn customers upgraded to 50 Mbps
Around 850,000 Telstra nbn customers will be upgraded to the higher-tier 50 Mbps service following nbn co's recent wholesale price cuts. [ + ]