Artificial intelligence in health care meets with approval

A recent HCF survey suggests that artificial intelligence (AI) in health care would be embraced by Australians.

The HCF Health Barometer Survey revealed that more than 80% of respondents are comfortable with the notion of AI being used to interpret test results and diagnose common medical problems.

However, while advancing technology is viewed in a positive light, there is still some scepticism surrounding its use in the health system.

Those who responded to the survey acknowledged some of the limitations of AI technology, as well as identifying privacy concerns over patient records and medical confidentiality (58%) and the lack of human intuition (57%) as issues.

“It’s easy to get excited about technology that can help save lives and potentially revolutionise patient care,” said Shaun Larkin, HCF managing director.

“At the same time, we need to be aware of the implications of change — from the true cost of technological advancements to other ethical and personal considerations. Our healthcare system is innovating and it is important we do this at the right speed to address changing health needs but also to ensure consumers are comfortable.”

Just under two-thirds (58%) of respondents think AI is a major step in the right direction for earlier disease detection and reduced incidence of death. Improved efficiency (50%), accuracy (57%) and keeping long-term hospital patients comfortable at home (53%) are also revealed as benefits of embracing AI technology.

Importantly, more than half (53%) of Australians believe the use of AI will reduce the pressures on the current healthcare system and almost half (46%) think the technology can assist in relieving medical staff to focus on more important tasks at hand.

“It’s clear that Australians see the benefit of technological advancements in health, particularly where it can be used to prevent disease and improve patient care,” said Larkin.

“However, it seems we are also torn between the perceived positives and the potential limitations of removing the human element. This healthy dose of scepticism is important for the sector to recognise and respond to — we need to be clear about the benefits but also to be very open about any potential risks.”

Image credit: ©stock.adobe.com/au/Jim

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