Service solutions for a better customer experience
Supplied by ClickSoftware Australia on Wednesday, 29 July, 2015
In today’s service markets there is an evident gap between what customers want and what B2B businesses can essentially provide. Business IT infrastructures tend to lack the flexibility, where software can be added easily and instantly, to effectively close this gap between what you offer and what the customer requires.
The cloud is a key strategic technology that has increasingly significant influence on enterprise IT. The trend is also impacting service companies worldwide. The answer to the service-customer gap could lie within a cloud infrastructure.
Download this white paper to discover why.
How to safeguard student data for the future
Explore the challenges that the modern school is facing in safeguarding their data and...
How to reduce operational overheads in the public service
According to IDC, IT services represents the largest category for government spending. To...
HCP Anywhere: easy, secure, on-premises files sharing
Public OFS solutions are extremely popular, and for good reasons: they are inexpensive, simple...