Taking the frustration out of field work
Supplied by ClickSoftware Australia on Monday, 15 June, 2015
Happy workers provide better service; an unhappy field worker, by contrast, can easily cause lost productivity and a damaging customer experience.
Field workers hate complications involved with status reporting, time sheets and job forms, the routines that must be conducted between jobs, unsuitable lunch breaks and long travel times. An effective mobile workforce management solution can mitigate all these complaints, leading to happy and productive field staff.
Build a flexible and simple remote support solution while keeping support costs down
According to a recent IDC report, there is a 35% growth in the remote support market - mainly...
Your key assessment guide for remote server management tools
IT managers need access and control of multiple computer systems for routine maintenance...
Advance your SSO strategy to meet changing business needs
Single sign-on (SSO) has long been the go-to technology to ensure convenient password...
