Regional Tech Hub launched to boost digital literacy
The launch of the Regional Tech Hub will enable Australians in regional, rural and remote areas to access advice and assistance on telecommunications issues. Regional Communications Minister Mark Coulton said the Regional Tech Hub will help rural Australians understand the telecommunications options available to them, decide which option best suits their needs, and resolve problems they experience with their phone and internet connections.
National Farmers’ Federation (NFF) President Fiona Simpson and Australian Communications Consumer Action Network (ACCAN) CEO Teresa Corbin attended the launch of the Regional Tech Hub. The NFF was selected to develop and run the Hub, and is working closely with ACCAN to ensure the information provided through the Hub is practical, relevant and easily accessible.
Coulton said the Regional Tech Hub will help improve the digital literacy of Australians in regional, rural and remote areas by providing a one-stop source of independent, practical advice.
“The federal Coalition is committed to improving digital connectivity and access to the internet for all Australians, and the Regional Tech Hub is an important part of our approach to ensuring people understand all the options available to them, from mobile networks to the nbn Sky Muster Plus,” said Coulton.
Simpson said the Hub includes an online portal, an enquiry hotline staffed by tech support experts located in regional Australia, and dedicated social media platforms.
“The Tech Hub builds on the outstanding work pioneered by the volunteer organisation Better Internet for Rural, Regional and Remote Australia,” said Simpson.
The Regional Tech Hub has been funded as part of the government’s $220 million Stronger Regional Digital Connectivity Program. The NFF is contracted to deliver the Tech Hub for an initial 12 months, with an option for a further two-year extension.
Australians in rural areas seeking advice on their telecommunications options and issues can visit the Regional Tech Hub website or contact the Hub’s hotline on 1300 081 029.
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