Captivate Global VoIP-compatible on-hold systems
Captivate Global has developed VoIP-compatible on-hold systems for effective audio promotions with a mix including news, weather and sport.
Tested and accredited with several major VoIP technology providers, the company gives VoIP customers the benefits of targeted marketing to callers on hold. Many VoIP providers are unaware of the available on-hold options and users are using traditional on-hold music or chimes by default.
The company can tailor a delivery program that will help VoIP users engage and maintain the interest of callers on hold. It is claimed that customers who are engaged and interested while on hold have better and more positive interactions when they come off hold.
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