Digium Switchvox SMB 4.5 VoIP UC solution

Wavelink Communications has released the Digium Switchvox SMB 4.5, an updated version of Switchvox, the VoIP unified communications (UC) solution designed for small to mid-sized businesses. Switchvox SMB 4.5 delivers applications traditionally accessed through the web interface directly to phone handsets.

Based on Digium’s Asterisk, Switchvox SMB is an IP PBX that integrates a web interface with UC features such as fax, chat and video calling. The introduction of Switchvox 4.5 and new Phone Feature Packs extend the power of the Switchvox to Polycom phone handsets for maximum control of the communications system.

With the Phone Feature Packs, users can access features from the phone handsets such as call recording, visual voicemail, a searchable company directory and call parking lots.

New options for more fundamental phone functions, such as hands-free, click-to-call dialling, distinctive ringtones for different types of calls, extension failover to a backup Switchvox SMB server and support for multiple extensions on a single handset are also available.

Additional features include: user profiles - caller profile information such as photo, extension, title and location; flexible language support; comprehensive monitoring - the simple network management protocol enables collection of real-time data about the status and health of systems.