Modernising IT service management — 2017 study

Supplied by on Tuesday, 19 September, 2017


This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.

Discover key findings and quantified benefits, and evaluate the economic impact of the Now platform on your organisation.


Related White Papers

Surviving and benefiting from the big data deluge

In 2015, big data management and facilitating analytics will become expected core...

Benefits of data centre infrastructure management software

Effective use of today’s data centre IT infrastructure management software can help make your...

Leading expert insights on Australian public safety

A recent industry panel of leading experts in counterterrorism, aviation, utilities and...


  • All content Copyright © 2026 Westwick-Farrow Pty Ltd