Modernising IT service management — 2017 study

Supplied by on Tuesday, 19 September, 2017


This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.

Discover key findings and quantified benefits, and evaluate the economic impact of the Now platform on your organisation.


Related White Papers

Timeless education: why learning has no expiration date

Learn about the importance of lifelong learning in...

The key to fast and scalable low-code platforms

Low-code platforms are a key strategy of rapid software delivery to win, serve and retain...

Optimise your rack power for peak efficiency

The ability for data centres to stay up and running requires advanced rack power distribution...


  • All content Copyright © 2026 Westwick-Farrow Pty Ltd