Modernising IT service management — 2017 study
Supplied by on Tuesday, 19 September, 2017
This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.
Discover key findings and quantified benefits, and evaluate the economic impact of the Now platform on your organisation.
Next-generation BPM thinking
Business process management (BPM) initiatives today lack a focus on delivering successful...
Demands and opportunities: organisational transformation
Organisations are facing a tough time in meeting the needs of their ever-demanding...
