Optus Business to manage Suncorp's ICT


By Dylan Bushell-Embling
Monday, 15 December, 2014


Optus Business to manage Suncorp's ICT

Optus Business has secured a seven-year managed services deal with financial services company Suncorp.

The deal will see Optus Business take responsibility for managing Suncorp’s ICT services across its business, including voice, contact centre, data network and transaction services.

Suncorp will transition its ICT services to Optus’s control over the next two years. The terms of the deal have not been disclosed.

“The new agreement will provide Suncorp with the flexibility to focus on customer experience advancements and drive strategy, innovation and business growth, whilst Optus manage Suncorp’s mission-critical network services and ICT environment,” Optus Business Managing Director John Paitaridis said.

“We are delighted to secure this new managed services agreement with Suncorp and look forward to the contribution we can make to their business over the next seven years.”

Suncorp provides finance, insurance and banking services in Australia and New Zealand.

In October, Optus Business announced it had teamed up with FireEye to offer managed security and defence services to APAC firms.

Image courtesy Suncorp

Related Articles

Navigating the evolution of data in the age of generative AI

As businesses tackle the intricacies of data management amid the rise of GenAI, embracing a...

Big AI in big business: three pillars of risk

Preparation for AI starts with asking the right questions.

Making sure your conversational AI measures up

Measuring the quality of an AI bot and improving on it incrementally is key to helping businesses...


  • All content Copyright © 2024 Westwick-Farrow Pty Ltd