Observability a board-level imperative in ANZ

Nearly nine in 10 (87%) IT decision-makers from ANZ organisations see observability into their IT and application environments as a key enabler for their core business goals, according to research published by New Relic.

The company’s second annual Observability Forecast found that observability has become a board-level imperative among organisations in the two markets. More than three-quarters of respondents in the markets said C-suite executives in their organisations are advocates for observability.

The key driving factors cited for using observability among survey respondents ANZ were cost-cutting and tool consolidation, the research found.

But many ANZ organisations are still monitoring their technology stacks with a patchwork of tools, with only 30% of respondents achieving full-stack observability by the report’s definition and only 8% having a mature observability practice.

Likewise, 26% of respondents are still primarily detecting outages manually or from complaints, and 43% report experiencing high-business-impact outages once per week or more.

According to the survey, 88% of ANZ organisations are using four or more tools to monitor the health of their systems, despite half expressing a preference for a single, consolidated observability platform.

New Relic Chief Architect for APJ Peter Marelas said the results show that ANZ respondents are looking for simplicity, integration and seamlessness in their observability platforms.

“ANZ is home to a melting pot of different cultures and observability maturity levels. Despite many differences, findings in the 2022 Observability Forecast are echoing what we are hearing from best-of-breed businesses in the field: that shifting left by embedding observability into all parts of the software lifecycle is a key contributor to engineering success,” he said.

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