Survey: AI to solve Australian labour shortage

Human capital management (HCM) technology vendor Ceridian has released the results from its annual Executive Survey. The results revealed 90% of ANZ leaders feel confident their organisations will achieve their 2023 goals and 87% see strong revenue growth ahead.

The survey polled more than 2000 business leaders (at the director level or above) across seven countries, in companies with at least 1000 employees. The research shows leaders globally have begun embracing modern technology and reimagined talent strategies to help elevate their people operations and unlock efficiencies; however, there is still work to do in a number of critical areas, with local results showing:

• Using technology to maximise productivity: 81% (ANZ 84%) of respondents said their organisation uses artificial intelligence (AI) to replace repetitive tasks, which three-quarters of these respondents say increases productivity and efficiency. But less than half of the leaders surveyed said their organisations are using technology to optimise skills usage throughout the business.
• Optimising use of contingent workers: 80% (ANZ 81%) of surveyed organisations currently employ contingent workers, with the majority (global 65%, ANZ 73%) saying they will increase their reliance on these workers in the next two years. However, 70% (ANZ 71%) say they are somewhat or strongly challenged when integrating them into their workforce, and nearly half (global 44%, ANZ 37%) say finding contingent workers with specific skills presents issues.
• Simplifying internal mobility: 74% (ANZ 81%) of surveyed leaders expect internal mobility to increase in their organisations in the next two years. With respondents ranking engagement and retention (55%) (ANZ 50%) as their top roadblocks to achieving their organisational priorities and goals, followed by labour and skills shortages (global 50%, ANZ 41%), harnessing internal mobility opportunities will help give workers the flexible careers they want while fostering higher organisational performance and productivity.

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