Identify and improve performance for key customer journeys to increase your revenue
Supplied by LogMeIn on Friday, 19 December, 2014
Most companies today measure customer experience at specific touch points, but they tend to overlook the whole customer journey. Increasing satisfaction across the entire customer journey provides greater opportunity for revenue growth and decreased churn.
Related White Papers
How to harness IoT and big data to stretch profit margins
Discover how the Internet of Things (IoT) impacts your organisation. Learn how to use IoT and...
Are you ready for invisible infrastructure?
Is your business ready for invisible infrastructure? Like to bring together your Oracle, SAP,...
8 reasons for going virtual in your data centre — and beyond
Server virtualisation has evolved into a mainstream technology used by data centres worldwide....
