What are the key service desk trends of 2017?
Supplied by Freshworks Australia on Tuesday, 19 September, 2017
The results of this survey — sent out to ITSM professionals during March and April 2017 — provide valuable insights into the current frustrations and challenges faced by service desk professionals, the key innovations and changes forecasted to shape the future of the ITSM industry, and much more.
Gain the understanding you need to help plan for the future.
Related White Papers
Cutting DC costs: hot-aisle vs cold-aisle containment
Choosing hot-air containment over cold-air containment can save 43% in annual cooling system...
Your best practice guide for wireless site design
With new high-speed standards in place, new regulatory challenges and demand for seamless...
Practical considerations for implementing prefabricated data centres
Implementing prefabricated modular data centres results in well-understood benefits including...
