What are the key service desk trends of 2017?
Supplied by Freshworks Australia on Tuesday, 19 September, 2017
The results of this survey — sent out to ITSM professionals during March and April 2017 — provide valuable insights into the current frustrations and challenges faced by service desk professionals, the key innovations and changes forecasted to shape the future of the ITSM industry, and much more.
Gain the understanding you need to help plan for the future.
Optical fibre - unparalleled bandwidth capacity
The requirements for speed and reliability of internet access have never been...
Enforcing enterprise-out security for cloud servers
This white paper looks at an enterprise-out security enforcement approach to expanding cloud...
Is your secure SD-WAN 5G ready? What you need to know
Learn how to harness the power of 5G technology....