SaaS backup to be a critical business requirement

Three in four enterprises will establish the backup of software-as-a-service (SaaS) applications as a critical business requirement by 2028 in the face of IT outages, Gartner has predicted.

Gartner estimates that SaaS expenditure in Australia alone will reach almost $11 billion this year, an 18.3% increase from 2023. Spending growth is being driven by the need for application modernisation as organisations shift to cloud-based business applications. As this trend continues, the research firm believes that integrating backup-as-a-service will soon be essential for safeguarding cloud workloads and maintaining operational continuity.

Traditionally, protection and recovery of SaaS applications have often been a lower priority for many enterprises, but this is rapidly changing as the SaaS application backup market grows.

“The risk of IT outages underscores the urgent need for regular backup and recovery of critical enterprise data,” Gartner Senior Director Analyst Michael Hoeck said. “As businesses are more dependent on SaaS technologies, it becomes crucial to ensure that SaaS data is both protected and recoverable. Given the vulnerability of SaaS data to errors, cyber attacks and vendor mishaps, robust backup solutions are indispensable.”

To help safeguard SaaS-based application data, Gartner recommends that organisations focus on including data protection and recovery capabilities into the governance assessment of SaaS applications. Organisations should also verify SaaS vendors’ ability to protect and recover data from all possible loss scenarios, and where possible use third-party SaaS backup solutions that complement the native capabilities of SaaS vendors.

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