Industry News
TIO welcomes ACMA plan to reduce scam calls
A government initiative aimed at reducing scam phone calls has been welcomed by the Telecommunications Industry Ombudsman. [ + ]
Companies blame customers for poor CX
In a remarkable twist, some companies are blaming their customers for shortfalls in customer experience satisfaction. [ + ]
First 5G driverless car tested in NZ
The first 5G-connected driverless car in New Zealand has undergone testing on Auckland streets. [ + ]
Equinix to open Melbourne IBX data centre
Equinix plans to continue its global expansion with a new data centre being established in Melbourne. [ + ]
Australian smartphone shipments slumped 9% in 2018
The Australian smartphone market contracted by a record 9% during 2018 to just 8.2 million units shipped, IDC estimates. [ + ]
Boosting female representation in ICT
A new initiative launched by the federal government is aiming to increasing female participation in the ICT sector. [ + ]
Heartbeats could soon replace house keys
A person's heartbeat could soon replace the keys needed to access their home and car, according to a cybersecurity expert. [ + ]
NSW unis establish Sydney Quantum Academy
A new Sydney Quantum Academy is being established as part of an initiative between four leading NSW universities. [ + ]
Lax attitudes to NDB legislation, CompTIA says
Nearly one-quarter of organisations have not changed their security policies to comply with Notifiable Data Breach legislation, according to a CompTIA survey. [ + ]
ACMA warns telcos over complaints handling
Nearly all the companies investigated for compliance with ACMA's new telecoms complaint handling standard were found to be in breach of the rules. [ + ]
SSL/TLS certificates do thriving trade on dark web
Research into five popular dark web marketplaces uncovered evidence of a thriving trade in SSL/TLS certificates packaged with a range of crimeware. [ + ]
Cisco, Curtin launch intent-based networking centre
A new Global Centre for Intent-based Networking has been launched by Cisco and Curtin University. [ + ]
ACS event celebrates women in ICT
ACS is celebrating International Women's Day on 8 May with a breakfast event in Barangaroo, Sydney. [ + ]
Aus retailers lagging on BOPIS service
Less than one-third of Australian retailers are offering buy online, pick up in store (BOPIS) options, according to new research. [ + ]
Attitudes at work influenced by generation, not gender
Egon Zehnder studied more than 2500 executives across seven countries and found that women and men have similar attitudes on leadership and diversity. [ + ]
