IT Management > Market analysis

Report: Small increase in consumer complaints about telcos

02 September, 2020

The Complaints in Context report from the Communications Alliance has shown a small rise in the complaints received by the Telecommunications Industry Ombudsman.


LaunchVic funding boosts Victorian start-ups and jobs

31 August, 2020

LaunchVic, a Victorian start-up agency, will provide $1.3 million in pre-accelerator funding to support the next generation of tech start-ups and entrepreneurs.


Traditional PC market thrives during global slowdown

14 July, 2020 by Amy Sarcevic

The demand for notebooks, desktops and workstations surged in Q2 but growth may drop post COVID-19.


Australia Post powers $2.4bn e-commerce boom during COVID

09 July, 2020 by Amy Sarcevic

At the height of the pandemic, the company delivered 26 million extra parcels to power the online retail surge.


IoT Alliance Australia appoints new Chair

25 June, 2020

AllThingsEncrypted Co-Founder, David Spence, brings more than 25 years' experience in the telecommunications sector.


COVID demand boosts Australian PC market in Q1

17 June, 2020 by Dylan Bushell-Embling

The Australian PC market grew 5.4% in the first quarter due to COVID lockdown-related demand, but IDC is still expecting the overall market to decline in 2020.


Amazon coming to Queensland amid spike in e-commerce

16 June, 2020 by Amy Sarcevic

The new hub will cater for increased demand for online retail services in the aftermath of the COVID-19 crisis.


Telco issues affecting small business are on the rise

11 June, 2020 by Amy Sarcevic

Unsuitable plans, communication breakdowns and service disruptions are rife and on the rise, according to the Telecommunications Industry Ombudsman.


5G tipped to revolutionise business and society, survey shows

11 June, 2020 by Αmy Sarcevic

Executives say the technology will enable new business models, modernisation and better connection.


Telco customer complaints drop almost 14% year-on-year

10 June, 2020 by Amy Sarcevic

Australian telcos' performance prompted 7.2 complaints to the TIO for every 10,000 Services in Operation in Q1 2020, according to the Communications Alliance.


Queensland to get three AustCyber innovation nodes

03 June, 2020 by Dylan Bushell-Embling

Queensland will become the last Australian state to open AustCyber Innovation Nodes as it seeks to bolster the local cybersecurity economy


COVID-19 brings cashless revolution 5 years closer, says PayPal

02 June, 2020 by Amy Sarcevic

PayPal has seen record numbers of sign-ups during COVID-19, incuding a 65% year-on-year increase in 'silver tech' consumers.


Telecoms, pay TV services spending to stay strong in 2020

19 May, 2020 by Amy Sarcevic

The industries will see a year-on-year decline of just 0.8% during and after the COVID-19 crisis, according to IDC research.


NBN Co nine-month revenue grows 38%

15 May, 2020 by Dylan Bushell-Embling

NBN Co has announced that its revenue for the first nine months of FY20 grew 38% to $2.8bn, following a strong three quarters of new activations.


Australian IT spending to shrink 6% in 2020

15 May, 2020 by Dylan Bushell-Embling

The COVID-19 crisis and the global recession it has caused will take its toll on Australian IT spending in 2020, with Gartner forecasting a contraction of 6%.


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