Articles
What is enterprise social networking software?
With all the talk of consumer social networking tools in the enterprise, it’s easy to forget that there’s a whole world of social networking software designed specifically for use within the enterprise. Andrew Collins explains the difference between consumer and enterprise social networking software. [ + ]
Lexmark joins Australia and New Zealand Recycling Platform (ANZRP)
Lexmark International today announced it has joined the Australia and New Zealand Recycling Platform (ANZRP) as a founding member. As a member of ANZRP, Lexmark will be compliant with the federal government’s new National Television and Computer Recycling Scheme, due to begin in July 2012. [ + ]
Five tips for securing SharePoint data
SharePoint’s ability to function as a data repository and a collaboration platform has made it popular with many organisations. As with any database of company data, security is paramount. Kane Lightowler*, Regional Director, Imperva Australia & New Zealand, provides five tips for securing corporate data in SharePoint. [ + ]
Data centre scene heats up with introduction of carbon pricing
With the impending introduction of Australia’s carbon tax on 1 July, the data centre and its escalating running costs are coming under the spotlight. Contributor Merri Mack reports on a recent VMware oblong table discussion on what the carbon price will mean for Australian organisations. [ + ]
Three core tips for a successful BYOD (bring your own device) strategy
The most obvious problems with allowing your users to bring their own mobile devices into the workplace are ones of security. But as important as security is, there’s much more to a successful BYOD strategy. Denis O’Shea*, CEO at Mobile Mentor, explains three tips to help make your BYOD strategy a success. [ + ]
Film, book and video game industries thrive despite P2P piracy
The High Court of Australia recently ruled that ISP iiNet was not liable for the copyright infringements allegedly perpetrated by its customers through peer-to-peer (P2P) technologies like Bit Torrent. Meanwhile, a US study has found that despite the entertainment industry’s claims that piracy would kill content creation, the film, book and video game industries have thrived over the last decade. John Stanton, CEO, Communications Alliance, discusses the impact of piracy on content creation and the steps Australian ISPs are taking to limit piracy on their networks. [ + ]
Getting the most from social media in customer service
More and more Australian companies are looking to employ social media - including Facebook, Twitter and LinkedIn - as a means of customer service. But many are making mistakes that are often quite costly, causing damage to their brand. Stephen Withers explains how to get the most mileage out of your social media strategy. [ + ]
Ninefold congratulates GovHack 2012 winners
Ninefold has congratulated all winners and participants of the largest GovHack 2012 competition yet in Australia, particularly the 10 of 22 winners using Ninefold virtual machines. GovHack is a not-for-profit event that brings government, industry, academic and civil society together to create new mashups, data visualisations and apps from government data sets. [ + ]
Mohamad Ali is the new CEO, Workforce Optimisation Division at Aspect
Aspect, provider of customer contact solutions, has appointed Mohamad Ali to the role of CEO of its workforce optimisation division. Ali will be expected to accelerate Aspect’s market growth, customer development and product innovation. [ + ]
Is software defined networking (SDN) really the future of networking?
Proponents of software defined networking claim that it will revolutionise network infrastructure. Merri Mack reports on a lively debate on the subject that took place recently at the NetEvents APAC Summit. [ + ]
Flash - saviour of the (I/O) universe?
If you read certain sections of the media you would not be wrong in thinking that flash storage is like ‘the cavalry’ coming over the hill to save the day, but is it going to be the industry saviour? Clive Gold, CTO Marketing at EMC and Vice Chair of SNIA ANZ, comments. [ + ]
Monitoring the effects of high bandwidth videoconferencing on the network
Given its many promises of increased productivity, videoconferencing continues to gain popularity in the workplace, both in enterprise-grade systems and simple desktop video apps like Skype. But these benefits come at a cost, with networks becoming clogged with high-bandwidth video traffic. Monitoring the flow of traffic on the network is the first step in solving video-based bandwidth issues. [ + ]
How to mitigate damage from a distributed denial of service (DDoS) attack
Across the internet, distributed denial of service (DDoS) attacks continue to increase in size and intensity. Businesses can minimise the damage from a DDoS with a well rehearsed DDoS mitigation plan, or 'playbook'. [ + ]
Medibank’s Dave Buckmaster on the importance of IT uptime
Dave Buckmaster embarked on a career in IT following a chance encounter with some Microsoft books, which led to positions at Toyota, AMP and McDonald’s. Now the Technology Services Manager for Medibank Health Solutions, he speaks to Merri Mack about the importance of uptime to a business that operates 24 hours a day, every day of the year. [ + ]
Fujitsu upgrades Melbourne data centre to the tune of $60 million
Fujitsu today reopened its Melbourne data centre, which the company recently upgraded in a $60 million program. According to the company, the upgrade has improved the centre’s security, connectivity and availability, to provide its 2000 Australian enterprise and government customers with increased access to secure hosting services. [ + ]