Articles
Misled Telstra customers refunded $9.3m
Telstra customers who were misled by the company's Premium Direct Billing (PDB) service have received a refund. [ + ]
"Our data is 100 times better than we've ever had": City of Burnside
One of the biggest challenges facing executives is the pressure to match the demand for improved services, while reducing costs. [ + ]
Cryptomining malware surges
McAfee Labs' latest Threat Report found that cryptomining malware samples surged 629% in Q1 and a further 86% during Q2. [ + ]
Mirai authors sentenced to community service
The creators of the powerful Mirai malware have avoided jail time due to their "extraordinary cooperation" with the US Justice Department. [ + ]
Australian SMEs urged to use WeChat for marketing
Australian SMEs are missing a trick by failing to incorporate China's WeChat — the world's largest social media app — into their social marketing mix. [ + ]
Australia's privacy leaders slam decryption Bill
Australia's top privacy groups have urged parliament to reject a Bill that would allow law enforcement to demand tech companies provide access to encrypted data. [ + ]
We're not giving up the fight on encryption
It's not too late to convince Canberra to drop its flawed assault on privacy via its proposed encryption/decryption bill, says the ITPA's Robert Hudson. [ + ]
Veeam gaffe exposes over 445m customer records
In an embarrassing incident, intelligent data management company Veeam left a database containing over 445m customer records publicly searchable online. [ + ]
nbn co commits to new rebate scheme
nbn co will pay a $25 rebate to retail service providers for every late connection and fault rectification, and introduce a new $25 rebate for each missed appointment. [ + ]
Australian public cloud spend to hit $4.6bn this year
Australian organisations will spend nearly $4.65bn on public cloud services this year and $5.6 billion next year, Gartner has forecast. [ + ]
British Airways reeling from payment data breach
Personal and financial details including payment card numbers of 380,000 British Airways customers have been exposed in a protracted data breach. [ + ]
Aussie Broadband revises "congestion-free" nbn ads
Aussie Broadband has removed "congestion-free" claims from its advertising for nbn broadband services. [ + ]
Why expertise matters in IT
As more IT services become commoditised, being able to show that you are keeping yourself trained and educated will be key to your survival in the industry. [ + ]
nbn co opens business operations centre
The new nbn business operations centre in Melbourne will act as a single point of contact for RSPs to oversee nbn migrations for business customers. [ + ]
8.1m nbn activations expected by 2020
nbn co is on track for rollout completion by 2020, according to its Corporate Plan 2019–2022. [ + ]
