Complaints to the Telecommunications Industry Ombudsman as a portion of services in operation fell 19.4% sequentially during the June quarter. [ + ]

ACMA has released the final set of new rules aimed at reducing instances of and providing remedies for customers left without a connection during nbn migration. [ + ]

Australian telco consumers are frustrated with the time and effort taken to resolve an issue, a survey from ACCAN indicates. [ + ]

The Hawaiki subsea cable spanning Australia, New Zealand and the US is ready for service, lifting Australia's international capacity by several times. [ + ]

DevOps combined with cloud is enabling savvy leaders to iterate their products and services with optimal efficiency, writes AppDynamics's Mykhaylo Shaforostov. [ + ]

The European Commission has hit Google with a record fine after accusing the company of harming competition in the mobile space with its Android licensing rules. [ + ]

Salesforce will acquire cloud-based AI marketing analytics company Datorama and integrate its capabilities into the Salesforce Marketing Cloud. [ + ]

The ACCC will soon commence the staged implementation of the new Consumer Data Right, starting in the banking sector. [ + ]

The Victorian Government has converted the historic Goods Shed North in Docklands into the multidiscipline Victorian Innovation Hub. [ + ]

Law firm IMF Bentham is inviting Australian Facebook users hit by the Cambridge Analytica scandal to join a class action seeking compensation from Facebook. [ + ]

Claims of widespread disquiet among the auDA constituency might be a tad overblown, writes Laurie Patton. [ + ]

The ANU has reportedly fallen victim to a network intrusion that has been traced to China and could have been a state-sponsored attack. [ + ]

Former .au registrar Neustar has accused Afilias of misleading the public with its claims about the new registry platform it is providing. [ + ]

The Japanese tradition of monozukuri applies not only to manufacturing, but also to wider society, writes Minoru Usui, Seiko Epson Corporation's President. [ + ]

Alternative form of access to nbn co's Points of Interconnect aims to help retail providers increase their footprint and better manage customer experience. [ + ]