Industry News
Genesys, Thrive seek to tackle employee burnout
Genesys has teamed up with Thrive, a company founded to tackle employee burnout, to embed employee wellbeing tools into customer service agent workflows. [ + ]
APAC businesses lead investments in digital CX
Asia-Pacific businesses are ahead of their global peers, with ANZ businesses ahead of their peers in the region, by investments in digital customer acquisition. [ + ]
Monday.com announces alliance with KPMG
Australian Work OS developer monday.com has forged an alliance with KMPG aimed at building joint solutions for KPMG member firms. [ + ]
Digital collaboration centre launched in Sydney
Tata Consultancy Services (TCS) has launched an innovation and digital collaboration centre in Sydney, designed to help businesses navigate transformation. [ + ]
payo launches QR code payments for hospitality
Australian e-commerce company payo aims to revolutionise restaurant bill payments and splitting at the table with its new payo checkout offering. [ + ]
Thales, Google Cloud step up cloud security
Thales and Google Cloud have launched a joint solution aimed at shoring up data security for customers migrating their workloads to the Google Cloud Platform. [ + ]
Australian boffins use facial expressions to navigate VR
A team led by a University of Queensland researcher has developed technology designed to allow users to navigate VR environments using only facial expressions. [ + ]
Adelaide's EIC building snags CBA as a tenant
Quintessential Equity has announced its EIC building open for leasing, with the Commonwealth Bank committed to a tenancy. [ + ]
Analytics app simplifies complex entitlement landscape
A new solution promises to help New Zealand businesses navigate the complex and ever-evolving leave entitlement legislative landscape. [ + ]
Waiting for Gonski: how Australia failed its schools
A new book written by two teachers looks at the impact of the Gonski Review 10 years on, exploring policy failures and potential solutions. [ + ]
Celebrating 70 years since Australia's first computer conference
The Pearcey Foundation has announced a summit to commemorate the 70th anniversary of Australia's first computer conference, which was held in August 1951. [ + ]
Calls for extension to free RATs in schools
There are calls from the IEU for the NSW Government to extend free rapid antigen testing (RATs) in schools for a further six weeks. [ + ]
School fined $140K after worker death
A conviction and $140,000 fine has been handed down to Melbourne private school Haileybury, after the death of a grounds worker. [ + ]
AWS to open Local Zones in Brisbane, Perth
AWS will bring low-latency cloud services to the edge at its planned AWS Local Zones in Brisbane and Perth. [ + ]
Excessive screen time for kids with siblings
New research has suggested that parents of multiple children struggle to adhere to screen time guidelines. [ + ]
