Business owners urged to register now for .au domains
18 March, 2022GoDaddy is urging eligible Australian entrepreneurs and small businesses to protect brand and digital identities by registering for a .au domain.
CRM data health probably overvalued
14 March, 2022New research shows that the pandemic has accelerated data decay and suggests that many CRM users have unfounded confidence in the quality of their data.
Citrix added to Cloud 500 list
07 March, 2022 by Dylan Bushell-EmblingCitrix has been added to the Cloud 500 ranking of cloud-delivered software by market research company Apps Run the World.
Toward a new level of AI adoption in Australia
01 March, 2022 by Lori Witzel, Director of Research for Analytics and Data Management, TIBCOGiven the challenges raised by fear-mongering, how can we move to a new level of AI adoption where the technology is trusted, tested, toughened and transparent?
Optimizely, Google Cloud forge new partnership
17 February, 2022 by Dylan Bushell-EmblingDigital experience platform market leader Optimizely has announced a multi-year collaboration with Google Cloud to develop digital-first marketing solutions.
The hybrid workforce is here
09 February, 2022 by Greg Eyre, Vice President, Blue Prism, ANZAutomation is no longer a foreign concept for organisations undergoing digital transformation, but how has the workforce evolved?
Twilio and Teleperformance announce global partnership
01 February, 2022Twilio and Teleperformance have announced a global partnership to deliver the next generation of cloud contact centre solutions.
Fast food takes to the skies
01 February, 2022Wing Australia has partnered with QSR brand Roll'd Vietnamese to introduce food delivery to homes and workplaces via drone.
IVAs: how AI is transforming contact centres
26 January, 2022 by Olivier Cauderlier, Chief of Strategy and Marketing, SecureCoContact centres in Australia are accelerating adoption of AI, with IVAs being used to augment human interactions to increase empathy and personalisation.
Improved IT processes driving Australian businesses
20 December, 2021 by Vinayak Sreedhar, head of business development, ManageEngineACM has worked with ManageEngine to deploy its ITIL-compliant help desk solution to improve self-service, communications with staff and asset management.
Blue Prism partners with AWS on intelligent automation
29 November, 2021 by Dylan Bushell-EmblingBlue Prism has teamed up with AWS to develop solutions to help organisations adopt intelligent automation at hyperscale.
Alex building full service digital bank on Azure
01 November, 2021 by Dylan Bushell-EmblingAustralian fintech Alex is building a full service bank on the Microsoft Azure cloud platform, starting with its personal loan product.
RSB adopts cloud-based platform for care providers
29 October, 2021The Royal Society for the Blind has completed a significant digital modernisation, streamlining operations including client services delivery.
ANZ organisations recognised for CX excellence
16 September, 2021Cloud CX platform Genesys has recognised organisations across the world for innovation and dedication to reimagining the customer experience.
Databricks closes $2.19bn funding round
03 September, 2021 by Dylan Bushell-EmblingEmerging data and AI company Databricks has raised US$1.6bn to help accelerate the development and adoption of its Databricks Lakehouse platform.
