New omnichannel contact solution for Alinta Energy
21 July, 2023Australian-based energy generator and retailer Alinta Energy has partnered with Datacom to deliver a new cloud-driven, omnichannel contact centre solution.
Generative AI pegged to contribute billions to economy
19 July, 2023Generative AI (GAI) could contribute as much as $115 billion to the Australian economy by 2030, provided the country accelerates responsible adoption.
Uni of Auckland embarks on 10-year ERP migration
19 July, 2023The University of Auckland (UoA) has expanded its use of Rimini Street's portfolio of services to include Rimini Support, Rimini Manage and Rimini Protect.
Graph technology: the hidden weapon to fighting fraud
19 July, 2023 by Peter Philipp, General Manager, ANZ at Neo4j | Supplied by: Neo4jCommon fraud detection methods lack the ability to understand context around a specific transaction, something graph technology can help overcome.
Startup challenging digital signature leaders
18 July, 2023Australian startup Paperform has launched its e-signature product, Papersign, challenging market leaders by integrating with form-building software.
Vocus upgrade readies for AI and cloud
17 July, 2023Vocus has upgraded its Melbourne to Adelaide cable route to 800 Gbps technology and committed to upgrading its national network to the latest 1.6 Tbps technology.
The role of augmented reality in remote support
14 July, 2023 by Sojung Lee, President – Asia Pacific, TeamViewer | Supplied by: TeamViewerAn increased need for remote support is growing in tandem with the rise of IoT devices, which must be considered in business strategies in 2023.
Getting practical with generative AI
12 July, 2023 by Richard Oldham, Head of Solutions, Asia Pacific at Amelia | Supplied by: AmeliaThe market is awash with news about generative AI tools and large-language models, but what's missing is any sort of practical advice and guidance.
Adyen and Shopify forge global partnership
05 July, 2023Fintech platform Adyen has announced a new global partnership with Shopify to help simplify the customer journey and solve payment complexity.
Cloud spending not impacted by economic woes
05 July, 2023 by Dylan Bushell-EmblingAround 85% of organisations are increasing or planning to increase their spending on cloud adoption despite the weak economic climate, Unisys research suggests.
The National Quantum Strategy and Australian businesses
05 July, 2023 by Mahesh Krishnan, Chief Technology Officer, Fujitsu ANZ | Supplied by: Fujitsu AustraliaMuch has been made about the bold vision of Australia being recognised as a leader in the quantum industry. What does it mean for Australian businesses?
What customer experience do Australian consumers want?
03 July, 2023Australian consumers want to see improvements in human-like interactions, according to a new report.
Breaking the metaverse stigma
27 June, 2023 by Thomas Bedenk, VP of Extended Reality, Endava | Supplied by: EndavaBusiness leaders across industries stuggle to see the value of the metaverse, failing to understand its application now that the initial hype has died down.
Google Cloud Assured Workloads GA available in Australia
26 June, 2023The solution allows customers in Australia to run regulated workloads in Google Cloud regions, making it easier to achieve and maintain compliance.
Partnership to drive AI-banking capabilities
21 June, 2023Collaboration between Google Cloud and Macquarie's Banking and Financial Services group will focus on the use of AI and machine learning.
