TPG fined $400,000 for 000 failures
17 April, 2014 by Andrew CollinsThe Federal Court of Australia has ordered ISP and telco TPG to pay a $400,000 fine for failing to give almost 6000 of its customers access to the Triple Zero emergency call service - and failing to connect 193 actual calls to the service - in 2011.
Optus overcharged customers $9 million
01 April, 2014 by Andrew CollinsACMA has issued a formal warning to Optus after an investigation found the telco inaccurately billed customers almost $9 million.
Malone quits as iiNet CEO
25 March, 2014 by Andrew CollinsMichael Malone last week resigned as CEO and board director of ISP iiNet, in order to focus on other projects.
Comms Alliance lauds telco regulation repeals
20 March, 2014The Communications Alliance has lauded telecommunications changes in the Omnibus Repeal Day (Autumn 2014) Bill, which was introduced into federal parliament yesterday.
Telstra breached privacy laws
13 March, 2014 by Andrew CollinsTelstra breached privacy laws when information on its customers was accessible from the internet in 2012 and 2013, according to the Office of the Australian Information Commissioner (OAIC).
Telstra reveals sort-of Transparency Report
11 March, 2014 by Andrew CollinsTelstra's first Transparency Report shows the company received more than 40,000 requests from law enforcement for customer information. But despite its name, the report leaves many questions unanswered.
Nominations open for ACOMM Awards
03 March, 2014 by Dylan Bushell-EmblingNominations are open for the 2014 ACOMMS Australian telecom industry awards.
Telecoms ombudsman reshuffles board structure
27 February, 2014The Telecommunications Industry Ombudsman (TIO) yesterday voted to move from a separate board and council structure to having only a single board of directors.
AAPT CEO Yuile to resign this week
26 February, 2014 by Andrew CollinsAAPT CEO David Yuile will leave the company this Friday, the same day that the sale of AAPT to TPG is finalised.
Telecom NZ rebrands as Spark
25 February, 2014Telecom New Zealand will change its name to Spark in a rebranding exercise that will also cover the company's Gen-i and Telecom Digital Ventures units.
Users angry over Kogan Mobile collapse
27 August, 2013 by Andrew CollinsUsers of now-defunct Kogan Mobile have turned to the internet to vent their frustrations, with some emailing sites like Technology Decisions with their comments and others trading barbs in forums over who is ultimately to blame for the carrier's downfall.
Telecom NZ drops lawsuit against rival
15 August, 2013Telecom NZ has dropped a lawsuit seeking to force Vodafone NZ to make changes to its new advertising campaign, after its rival tweaked the campaign independently.
ACMA agrees to register revised Telecommunications Consumer Protections Code (TCP)
11 July, 2012The Australian and Communications Media Authority (ACMA) today agreed to register the revised Telecommunications Consumer Protections (TCP) Code, which ACMA says will give telco customers greater protection on issues such as bill shock, confusing mobile plans and poor complaints handling.
Telecoms services will move online
10 November, 2011Telcos will increase their focus on online platforms for telecommunications services in an attempt to combat costs in a competitive market, according to analyst firm Ovum.
NZ Govt selects Telecom NZ and Vodafone NZ for rural broadband
20 April, 2011The New Zealand Goverment has approved a joint proposal for rural broadband from Telezom NZ and Vodafone NZ. Work on the network is expected to commence in July.
