BT IP Exchange platform
09 June, 2010 byThe IP Exchange platform is a wholesale service that enables communications providers to connect VoIP to VoIP and VoIP to traditional voice calls, designed specifically for the global communications market.
Customer feedback feeds success
14 May, 2010 by Merri MackAs the Managing Director of GlobalConnect, Pushkar Taneja has one abiding aim for the company and that is customer satisfaction. He even goes as far as saying that’s why they are there. Voice&Data’s Merri Mack spent an engrossing hour with Taneja to find out what his challenges are.
Disrupting the status quo is the way forward
13 April, 2010 by Merri MackOrcun Tezel tells Voice&Data why there has never been a better time for corporations to get maximum value from their network vendor.
Internode IBC private internet protocol networks New Zealand extension
12 April, 2010 byInternode has extended the coverage of its Internode Business Connect (IBC) private internet protocol networks to New Zealand. IBC can be used to provide a private IP network that connects businesses with offices throughout Australia - and now New Zealand - as if they were on a purely internal network.
Amer Sports scores improved network efficiency
12 April, 2010Amer Sports, the Finnish sports equipment manufacturer that owns the Salomon, Wilson, Atomic, Suunto, Precor, ArcTeryx and Mavic brands, has improved bandwidth capacity at reduced cost by utilising multiple, local carriers across its geographically diverse global operations.
Are we there yet?
01 April, 2010Unified Communications has been the subject of much discussion in recent years with vendors, analysts and the media all putting forward views and predictions. Yet, for many, the profusion of information has simply been confusing and it appears that for now, only those organisations with distributed, remote and mobile workforces seem to be reaping its clear advantages, reports Pushkar Taneja, managing director of GlobalConnect.
Unifying the changes
01 April, 2010No one can deny the way we work has changed dramatically in the past five years. Business requires us to navigate complex inter-company networks of customers, colleagues and partners. Up to now, however, organisations have struggled to truly succeed in adapting collaboration technologies. Cisco’s Peter Hughes elaborates on ways to make these new technologies work for your business.
LTE will not reach critical mass until 2014
22 March, 2010According to analyst company Ovum, significant impact from long term evolution (LTE) will not occur in Australia until 2014, as networks are deployed nationally in digital dividend spectrum.
Avaya IP Office communications solution for SMEs
16 March, 2010 byAvaya has introduced the Avaya IP Office communications solution for SMEs that features UC capabilities that include advanced collaboration tools using voice, instant messaging, presence and video.
A perfect storm
01 March, 2010 by Merri MackThe Integ Group’s CEO, Ian Poole, believes we are heading for the perfect storm but it’s not the sort of storm that will sink the ship if organisations have the foresight to prepare for the inevitable disruption, then they will be the ones that prosper.
Virtualisation - key to the use of ICT assets
01 March, 2010 by Merri MackWhile there are signs of improving economic conditions, companies are still closely monitoring their operations and looking to do more with the resources already at their disposal. IT budgets are invariably being scrutinised and companies are looking at ways of moving capital expenditure to operating expenses to meet the same business goals. AT&T’s Fred Girouard looks at cost-effective IT solutions which can be deployed seamlessly across multiple locations to meet these needs.
Digium Switchvox SMB 4.5 VoIP UC solution
05 February, 2010 byWavelink Communications has released the Digium Switchvox SMB 4.5, an updated version of Switchvox, the VoIP unified communications (UC) solution designed for small to mid-sized businesses. Switchvox SMB 4.5 delivers applications traditionally accessed through the web interface directly to phone handsets.
Clouds are looming for UC
02 December, 2009Until now, Australian organisations haven’t had many offerings to pick from when it came to hosted unified communications. But as Andrew Collins found out, the Australian UC market is about to be inundated with cloud-based services.
Outsourcing UC management
02 December, 2009 by Andrew Collins*Paying someone to do grunt work is one of the more satisfying aspects of running a business. And for some small and medium businesses, outsourcing is the best way to deal with managing a UC deployment, reports Andrew Collins.
NEC challenges Cisco and IBM in UC market
25 November, 2009NEC Australia believes it is onto a winner with the announcement of the next evolution of UC with an industry first, a personalised software suite. Its previous product, the SV8000 communication server range, has chalked up 4500 customers in 18 months.
