Transforming the future with BPM
20 April, 2015 by Andrew CollinsAccording to the experts, modern business process management optimisation initiatives must become faster than in years past, and such projects are becoming increasingly digital (and robotic).
Proprietary vs open source - which should you choose?
15 April, 2015 by Andrew Timms, Senior Sales Manager APAC, Paessler AGThe low initial cost of implementing open source software is very appealing to IT managers, but sticking with proprietary software can often be the better way to go, argues Paessler AG's Andrew Timms.
Know exactly how much a network application performance solution can save you
02 April, 2015When you make a decision to invest in a new technology, you take into consideration all of its benefits and the return on investment for acquiring it. It shouldn’t be any different when you are thinking about deploying a new network application performance solution.
Sage Point&Claim mobile app
02 April, 2015Sage's Point&Claim mobile app enables hassle-free expense claims through optical character recognition technology that extracts information on receipts and maps it to relevant tax return categories.
Can your business afford to pay for preventable downtime?
13 February, 2015With a focus on improving the end-user’s experience, downtime is very expensive for any business, so effective troubleshooting is of paramount importance.
Identify and improve performance for key customer journeys to increase your revenue
19 December, 2014Most companies today measure customer experience at specific touch points, but they tend to overlook the whole customer journey. Increasing satisfaction across the entire customer journey provides greater opportunity for revenue growth and decreased churn.
The changing requirements of application delivery solutions
10 December, 2014 by Gary Ballabio*The most important step an enterprise can take to ensure that they are able to effectively capitalise on the changing requirements of application delivery is to understand the types of solution providers available, says Akamai's Gary Ballabio.
Unified IT monitoring can improve productivity by up to 20%
01 December, 2014Almost half of the organisations today use five or more tools to monitor their infrastructure. This inexplicable redundancy inevitably leads to deterioration in performance, availability and service delivery, forcing customers to look for products and services elsewhere.
Improve service quality and reduce costs by implementing a monitoring solution for your IT resources
09 October, 2014Proactive management of IT resources can be achieved only when the right information is in place - by continuous monitoring of device health and performance.
Finance picks Acquia as GovCMS service provider
18 September, 2014 by Dylan Bushell-EmblingAcquia has been chosen to provide the cloud platform for the GovCMS unified government web content management system.
Recommendations for achieving high performance engagement
17 September, 2014One of the greatest competitive advantages that companies strive for is to get greater insight into their customers and to better engage them through improved service.
Kogan.com expands its operations worldwide with Google Apps
27 August, 2014Kogan.com is an Australian designer, manufacturer and online retailer of consumer technology items. The business started in a small Melbourne garage and now operates in over 10 countries. What makes it one of the most efficient retailers in the world?
Will Microsoft survive the challenges of the next decade?
20 August, 2014 by Guy Cranswick*Debate over Microsoft's mixed record of successes and slow innovation during the last decade has incited conjecture as to its long-term durability.
City of Newcastle taps TechnoloyOne to unify IT
30 July, 2014 by Dylan Bushell-EmblingNewcastle's city council will replace its disparate IT systems with OneCouncil, a single enterprise solution from TechnologyOne.
Windows 7 mainstream support to cease in January 2015
15 July, 2014 by Andrew CollinsMicrosoft will discontinue 'mainstream support' for Windows 7 in January next year, and will provide the much leaner 'extended support' until 2020.
