Telco complaints grew 10.2% in December quarter
10 July, 2019 by Dylan Bushell-EmblingACMA's first Telecommunications Complaints Handling report shows a sequential increase in the proportion of complaints to service providers during Q4 2018.
Google suspends Trends emails in NZ
09 July, 2019 by Dylan Bushell-EmblingGoogle has suspended Google Trends emails in New Zealand due to its violation of a suppression order, and is also facing a contempt of court charge in Australia.
SaaS continues to dominate public cloud services market
09 July, 2019SaaS earned 65.8% of the public cloud services market's $4.01 billion revenue in 2018, according to the International Data Corporation (IDC).
$8.5 million on offer via the AustCyber Projects Fund
09 July, 2019 by Dylan Bushell-EmblingOrganisations have until 12 July to submit an expression of interest for receiving grant funding through the latest round of the AustCyber Projects Fund.
RecordPoint sets up Melbourne AI and engineering hub
08 July, 2019A global, cloud-based records management company will set up its APAC headquarters in Victoria, providing more jobs in the AI and technology sector.
Developers to design software for specialists
08 July, 2019The ADHA has commissioned nine Australian software organisations to develop systems that integrate My Health Record with specialists' existing platforms.
ACCC urges Optus customers to check for refunds
05 July, 2019Optus customers may be entitled to a refund after the company's DCB service charged people for third-party content without their knowledge or consent.
Digitising services could save citizens a day per year
05 July, 2019Australians are spending up to 14 hours a year standing in line, mailing forms or waiting on hold to access government services, a new study has shown.
More than half of banking customers using fintech services
04 July, 2019 by Dylan Bushell-EmblingFintech has emerged as a major disruptive force for the global banking and financial services sector, according to deVere Group.
ACCC takes Optus to court over misleading conduct
02 July, 2019 by Dylan Bushell-EmblingThe ACCC is again taking action against Optus, this time over allegedly misleading customers by claiming that they will need to migrate to Optus nbn services.
SAS chief points the way to successful AI implementation
02 July, 2019Check out some of the key takeaways from SAS COO and CTO Dr Oliver Schabenberger's keynote at SAS's 2019 Road2AI event.
IoT ranked number one on emerging tech list
26 June, 2019The Internet of Things has been ranked number one CompTIA's Top Ten Emerging Technologies list for the second year running.
Standards Australia seeks input on developing AI standards
25 June, 2019Standards Australia is seeking feedback on a proposal to develop artificial intelligence (AI) implementation standards and what they should entail.
Algorithms to make deliveries quicker, cheaper and greener
25 June, 2019New algorithms could help make deliveries quicker, cheaper and more environmentally friendly, according to researchers at Swinburne University of Technology.
Smartphone authentication methods differ with age
24 June, 2019Older smartphone users rely more heavily on their auto lock feature than younger people and prefer to unlock their phone with PINs, a study has shown.
