IT Management

Boomi co-designs AI risk framework

24 June, 2024 by Dylan Bushell-Embling | Supplied by: Boomi

Software company Boomi and partners in business and academia have designed an enterprise risk framework for the adoption of generative AI.


LogicMonitor unveils genAI observability tool

21 June, 2024 by Dylan Bushell-Embling | Supplied by: LogicMonitor

LogicMonitor's new Edwin AI solution uses generative AI to help IT operations teams diagnose and even prevent IT observability and troubleshooting issues.


Why diversity of thought is a foolproof recipe for business success

18 June, 2024 by Keir Garrett* | Supplied by: Cloudera Inc

The case for continuing to build a truly diverse workforce in all areas grows more compelling each year.


SAP Emarsys applies GenAI to marketing

18 June, 2024 by Dylan Bushell-Embling | Supplied by: SAP Australia Pty Ltd

SAP Emarsys has updated its platform with new generative AI capabilities including the ability to generate tailored email subject lines and preheaders.


Australian office workers hesitant to trust AI

17 June, 2024 by Dylan Bushell-Embling | Supplied by: Salesforce Australia Pty Ltd

New research released by Salesforce indicates that Australian office workers are hesitant to trust AI, particularly if it is operated without human oversight.


Australian MSPs see AI as a key opportunity

14 June, 2024 by Dylan Bushell-Embling | Supplied by: OpenText

Around 92.5% of managed service providers expect AI-led security and threat intelligence to be key drivers of short-term business growth, research indicates.


Australian MSPs pressed to offer customers AI tools

12 June, 2024 by Dylan Bushell-Embling | Supplied by: Barracuda Networks

Four in five Australian managed service providers are under pressure to offer their customers AI insights and tools, research suggests.


SAP announces new AI solutions and partnerships

05 June, 2024 by Dylan Bushell-Embling

At SAP Sapphire in Florida this week, SAP announced a range of new generative AI-based innovations and partnerships.


NICE unveils new workforce management tools

04 June, 2024 by Dylan Bushell-Embling | Supplied by: Nice Systems Australia Ltd

CEM company NICE has introduced new workforce management capabilities designed to help organisations manage their front and back workstreams.


Kyndryl launches AI tool for service desks

03 June, 2024 by Dylan Bushell-Embling

Kyndyl's Interactive AI for Service Desk solution aims to ensure that 70% of IT support queries can be resolved digitally.


More women in product roles would be a coup for our society and economy

03 June, 2024 by Leah Rankin*

Diverse thinking in product development and product management teams is one of the cornerstones to iterating existing products and innovating new ones.


Data literacy: tripping leaders up at the tech race finish line

29 May, 2024 by Hemanta Banerjee* | Supplied by: Rackspace Technology

The best decisions are grounded in successful business strategies, and the best strategies are informed by data.


IBM augments watsonx AI and data platform

28 May, 2024 by Dylan Bushell-Embling | Supplied by: IBM Australia Limited

IBM has announced a series of major new enhancements to its watsonx AI and data platform at its annual THINK conference.


Sustainability regulation suggests digital ESG reporting

27 May, 2024

Looming sustainability regulation is propelling the need for mandated digital ESG reporting by Australia's largest organisations.


Australian businesses link sustainability and profit

22 May, 2024 by Dylan Bushell-Embling | Supplied by: SAP Australia Pty Ltd

More than two-thirds of Australian business leaders polled by SAP see a moderate to strong link between their company's sustainability and profitability.


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