Voice biometrics contact centre technology provides a way for banks and financial institutions to improve security and customer engagement. [ + ]

Chinese networking vendor Huawei has accused the United States of taking "illegal action", after the release of a report claiming the NSA targeted the vendor for surveillance. [ + ]

Telecoms experts will gather in November for 'The NBN: Rebooted', a workshop to discuss the Coalition's planned changes to the NBN and how to maximise the project's success. [ + ]

Michael Dell has succeeded in buying back the company he founded in 1984, with Dell shareholders approving his joint bid with private equity firm Silver Lake to buy out the company and take it private, in a US$24.9 billion (approx AU$27 billion) transaction. [ + ]

Optus has become the first Australian telco to operate both FDD and TDD LTE networks simultaneously, following the launch of its new 4G Plus network in four capital cities. [ + ]

Sky Software CEO Nick Stanley will head up ICT Geelong, the advocacy group formed to promote the region as a major Victorian ICT precinct. [ + ]

In this breakdown of the Coalition's ICT policies, analysts indicate the incoming government's high-level ICT policies - including plans for the NBN - bode well for the Australian ICT sector, as long as they can be successfully executed. [ + ]

One-time Telstra CEO Ziggy Switkowski has been tipped this week to take a high-ranking role at NBN Co, following the Coalition’s win at the federal election. [ + ]

The ACCC and consumer protection agencies from 53 other countries will hunt global app stores for applications that mislead or manipulate children into making unauthorised in-app purchases. [ + ]

Cybersecurity breaches are keeping more IT leaders awake than ever before - but what if you could predict where and when they’ll occur? Almost every cybersecurity threat - including malware, DDoS and cyberespionage - is preceded by early warning signs that any IT manager can look out for. [ + ]

Last month Senator Stephen Conroy launched the government’s update to its National Digital Economy Strategy - Advancing Australia as a Digital Economy. The strategy is critical, not just to the ICT sector but to every other sector that stands to benefit from the transformational nature of 21st-century digital technology. [ + ]

NBN Co has denied claims that up to 21,000 of the 163,500 premises passed in the NBN rollout - 12.8% of them - have defects in network construction. [ + ]

Hugh Rogers argues that we should worry less about the theoretical discussions about what is big data and focus more on the practicalities of how it can deliver value to an organisation. [ + ]

Yahoo! gave the Australian government data on at least 305 of its users in the first half of 2013. [ + ]

The administrators for Australia's latest telecom reseller casualty ispONE have sold all its core assets to CONEC2, a Melbourne-based ICT group. [ + ]