Data governance

The joint Communications Logical Data Model and Enterprise Data Warehouse Roadmap (CLDM/EDWr) solution helps develop processes that govern how data flows through service providers’ systems.

The CLDM represents enterprise data, data relationships, topic areas and business rules and is used to define how different types of data relate to each other. As the data warehouse evolves, the EDWr assists in planning and identifying the next most valuable data to source in perspective with the corporate goals and strategies.

The EDWr helps increase the return on a data warehouse investment by graphically depicting corporate strategies, applications, business questions and key performance indicators that can be gained through additional uses of a company’s data.

CLDM offers analysis of network activity, including incomplete calls by route, quality of service indicators by destination and route, profitability by route, destination and carrier, customer service level agreement compliance, switch capacity levels and customer-level network performance.