Customer feedback feeds success
14 May, 2010 by Merri Mack
As the Managing Director of GlobalConnect, Pushkar Taneja has one abiding aim for the company and that is customer satisfaction. He even goes as far as saying that’s why they are there. Voice&Data’s Merri Mack spent an engrossing hour with Taneja to find out what his challenges are.
Logitech Laptop Speaker Z205 lightweight speaker
13 May, 2010
Logitech has announced the Laptop Speaker Z205 lightweight speaker with an easy-to-attach clip-on design that enhances audio quality.
ME Bank inks multimillion-dollar deal with Telstra
11 May, 2010
ME Bank invests in multimillion-dollar deal with Telstra to support mobile workforce.
Network upgrade strengthens voice quality for VoIP service provider
03 May, 2010
As the leading Indonesian VoIP service provider, with an estimated market share of 60% in 2009, Gaharu Telecom Indonesia brings retail and wholesale VoIP to both consumers and corporate customers and also meets the demanding standards required for international carrier connections. Its Hallophone brand is known for its premium voice quality and customer service and in Indonesia customers ask for a Hallophone when they want to purchase a prepaid VoIP calling card.
OASIS platform enables video social networking service
03 May, 2010
Liew Kong Nam, Managing Director of Nano Equipment, has an exciting vision for providing mobile video services in the Asia-Pacific region - and a solid strategy for deploying them. “We feel there are many inherent advantages for 3G video calls in our region. Mobile calls are very convenient and access is easier than on a computer because you only need to dial a number and make a quick selection instead of opening a browser. You also get much faster response when switching from one video to another because the video is played back instantly without buffering before play.
Sophisticated UM service for major Indonesian mobile operator
03 May, 2010
Since 1987, Trans Komunikasi Datanet (TKD) has been developing sophisticated telecommunications solutions for the Indonesian market based on world-class hardware and software and its own innovative technology. One of its earliest successes was with a voicemail application. “We saw the many excellent technologies developed by companies such as Dialogic,” explains TKD’s Director Eng Tjong, “and we decided to build on these and our own wide experience to extend our voicemail expertise into a unified messaging solution.”
VoIP service growth aided by flexible integrated media gateway
03 May, 2010
Symbio Networks is a leading provider of VoIP services for carriers and service providers in Australia, New Zealand and the Asia-Pacific region.
Komatsu consolidates its telco services with Telstra
29 April, 2010
Komatsu Australia has consolidated its telecommunications services with Telstra including the migration to a new managed ICT infrastructure as a service (cloud services) to support the company’s growing construction and mining equipment business.
Dialogic Integrated Media Gateway 1010 (Any to Any)
15 April, 2010
Currently, many businesses still face the challenge of losing their phone number when they migrate over to VoIP. With DialogicR Integrated Media Gateway 1010 (Any to Any), a VoIP provider is able to connect to telcos' SS7 networks and offer a number portability feature.
Disrupting the status quo is the way forward
13 April, 2010 by Merri Mack
Orcun Tezel tells Voice&Data why there has never been a better time for corporations to get maximum value from their network vendor.
Monash extends Google Apps capabilities to staff
13 April, 2010
Australia’s largest university will expand the presence of Google technology to its staff on campus following the successful transition of students to the web-based service last November.
Telstra desktop video phone service
12 April, 2010
Telstra has launched a video telephony service enabling face-to-face communication using desktop video phones. Organisations currently using the company‘s hosted IP telephony product (TIPT) can use the business-to-business video telephony service by upgrading their desktop phones.
Internode IBC private internet protocol networks New Zealand extension
12 April, 2010
Internode has extended the coverage of its Internode Business Connect (IBC) private internet protocol networks to New Zealand. IBC can be used to provide a private IP network that connects businesses with offices throughout Australia - and now New Zealand - as if they were on a purely internal network.
Amer Sports scores improved network efficiency
12 April, 2010
Amer Sports, the Finnish sports equipment manufacturer that owns the Salomon, Wilson, Atomic, Suunto, Precor, ArcTeryx and Mavic brands, has improved bandwidth capacity at reduced cost by utilising multiple, local carriers across its geographically diverse global operations.
TasGovNet fibre network capacity scaled up
12 April, 2010
Revamped fibre backbone network forTasGovNet to satisfy growing connectivity needs of operators, enterprises and government.