Broadband innovator takes the green challenge on the road
22 October, 2009
Internode is taking its sponsorship of this week’s Global Green Challenge for alternative energy vehicles seriously by putting founder and managing director Simon Hackett on the road for the 3000 km odyssey from Darwin to Adelaide.
More UC services offered in the cloud
22 October, 2009
Hosted telephony/unified communication services are becoming more prevalent.
Tata Communications extends connectivity into Australia via PPC1 cable system
21 October, 2009
Tata Communications, a leading provider of communications, will start delivering capacity into Australia via the privately owned PIPE Pacific 1 (PPC-1) cable system.
SaaS revitalises credit union call centre
13 October, 2009
Qantas Staff Credit Union (QSCU) has used IPscape, the Australian software as a service (SaaS) contact centre provider, to revitalise its Sydney-based call centre.
Mater Health Services’ smart hospital strategy
13 October, 2009
By allowing access to clinical information systems wherever they are needed, medical staff can access patient records, pathology and radiology results and key clinical information right at the bedside or point of care. This highly secure Cisco mobility solution untethers medical staff and supports different workflows and maximises their efficiency.
Unified communications applications suite
12 October, 2009
Unified communications software solutions for the Nortel CS1000 platform have been released by IPFX.
Integrated mobile and fixed line systems
12 October, 2009
Sybase and Siemens Enterprise Communications (SEN) have partnered to provide customers with a fully integrated mobile and fixed line, voice and data solution that supports and includes the management of a range of device types through a completely heterogeneous environment.
Hollywood unifies voice communications
12 October, 2009
Perth’s Hollywood Private Hospital, which is part of Ramsay Health Care, has deployed a new healthcare voice communications solution from Nortel that allows it to retain existing phones while adding modern call functionality and providing an easy upgrade to unified communications.
WebEx improves internal communications
12 October, 2009
UXC Getronics was facing internal communication challenges with some 500 people across Australia, that needed to be addressed. With 100 service locations across Australia and a head office in Sydney, communication between offices and training for the company’s sales team was complicated and needed to be more effective and consistent to ensure everyone remained up to date with company and technology developments.
Coca-Cola Amatil and Telstra bottle up 10-year contract
24 September, 2009
Coca-Cola has signed up for a 10-year telecommunications contract with Telstra.
Telco regulatory package tabled
16 September, 2009
Telstra responds to the federal government's proposed regulatory reform package.
Contact manager with social networking tools
15 September, 2009
Sage has announced the availability of the ACT! by Sage 2010 contact and customer manager. ACT! allows small to medium business to organise all the details of their customer relationships in one place to improve marketing effectiveness, attract customers and create more value from existing relationships.
Contact centre application suite
15 September, 2009
ShoreTel has released the Contact Center 5.1 application suite designed for high-performance and highly available inbound and outbound multimedia contact centres.
IP outdoor cameras
15 September, 2009
Axis Communications’ product range now includes several features that make the installation and use of IP cameras in outdoor environments more cost efficient and reliable.
Arrow Energy builds converged network
08 September, 2009
Arrow Energy, an Australian integrated energy company with access to more than 80,000 square kilometres of coal seam gas acreage close to Queensland’s three key markets - Brisbane, Townsville and Gladstone - has aggressive plans to achieve year-on-year growth of 100% for the next few years.
