IT Management

Film, book and video game industries thrive despite P2P piracy

14 June, 2012 by John Stanton, CEO, Communications Alliance

The High Court of Australia recently ruled that ISP iiNet was not liable for the copyright infringements allegedly perpetrated by its customers through peer-to-peer (P2P) technologies like Bit Torrent. Meanwhile, a US study has found that despite the entertainment industry’s claims that piracy would kill content creation, the film, book and video game industries have thrived over the last decade. John Stanton, CEO, Communications Alliance, discusses the impact of piracy on content creation and the steps Australian ISPs are taking to limit piracy on their networks.


Getting the most from social media in customer service

14 June, 2012 by Stephen Withers

More and more Australian companies are looking to employ social media - including Facebook, Twitter and LinkedIn - as a means of customer service. But many are making mistakes that are often quite costly, causing damage to their brand. Stephen Withers explains how to get the most mileage out of your social media strategy.


Avaya finalises Radvision acquisition

06 June, 2012

Networking vendor Avaya has finalised its acquisition of videoconferencing vendor Radvision, as part of a US$230 million deal announced in March this year. Radvision will operate as an indirect, wholly owned subsidiary of Avaya, under the Radvision brand.


Brisbane data centre judged Australia’s greenest

31 May, 2012

The iseek Communications Data Centre, located at Brisbane Airport, has won the WSP Award for Best Sustainable Development - New Buildings, at the Property Council of Australia/Rider Levett Bucknall Innovations and Excellence Awards 2012. The data centre has achieved a Green Grid power usage effectiveness (PUE) rating of 1.3 - one of the lowest power usage indexes in Australia.


University of Michigan reveals eco-friendly data centre

30 May, 2012

The North American University of Michigan has revealed its Modular Data Center (MDC), which it has labelled an eco-friendly data centre. The data centre, which houses equipment in a unit the size of several shipping containers, is different to most data centres in that it uses outdoor air to cool equipment, instead of expensive, industrial air conditioners.


Microsoft quietly announces the launch of its So.cl network

25 May, 2012

Microsoft Research's FUSE Labs have quietly launched So.cl (pronounced 'social'), originally designed as a research network for students, to the general public.


VoNEX to partner with snom on SaaS VoIP services in US

24 May, 2012

Australian hosted VoIP provider VoNEX will collaborate with VoIP phone manufacturer snom on a new software-as-a-service VoIP solution that will see the Australian company’s services delivered to North American customers.


Optical networking revenues slide around the globe

22 May, 2012

Optical networking revenues are down across the globe, according to Ovum, with Q1 2012 figures indicating a 9% drop from the same period in 2011.


IT outsourcing revenues rise

21 May, 2012

Revenue for IT outsourcing (ITO) rose 7.8% globally in 2011, to a total of US$246.6 billion, according to Gartner. In 2010, revenues reached just US$228.7 billion. IBM maintained its position in 2011 as the top earning ITO, with revenues of $26.9 billion, matching the global growth rates at 7.8%.


BitCloud gains VMWare Enterprise Partner status

17 May, 2012

Australian cloud-based service and business solution provider BitCloud has attained VMware Enterprise Partner status.


Medibank’s Dave Buckmaster on the importance of IT uptime

14 May, 2012 by Merri Mack

Dave Buckmaster embarked on a career in IT following a chance encounter with some Microsoft books, which led to positions at Toyota, AMP and McDonald’s. Now the Technology Services Manager for Medibank Health Solutions, he speaks to Merri Mack about the importance of uptime to a business that operates 24 hours a day, every day of the year.


Quest Software Toad for Oracle 11.5 database development tool

10 May, 2012

Quest Software’s Toad for Oracle 11.5 includes several enhancements from the Toad Idea Pond, a user community where ideas for enhancing Toad are submitted, discussed and voted upon for inclusion in the next release.


Budget a boon for e-health

09 May, 2012

Government funding of $233.6 million for personally controlled electronic health records (PCEHRs), announced yesterday in the 2012 Australian federal Budget, will boost both the health and ICT sectors in Australia, according to the Australian Information Industry of Australia (AIIA).


Optus, VHA joint venture

07 May, 2012

Optus and Vodafone Hutchison Australia (VHA) have signed a binding Memorandum of Understanding (MOU) which will see the mobile carriers share existing mobile sites and the infrastructure costs, over the next four years, to build additional mobile sites in Sydney, Melbourne, Brisbane, Adelaide, Perth, Geelong, Central Coast, Gold Coast and Canberra.


SAS Visual Analytics in-memory business intelligence

30 April, 2012

Visual Analytics is an in-memory business intelligence (BI) solution that uses a visual interface to provide analytics and business insights. Combining analytics, an in-memory architecture, intuitive data exploration, Hadoop support and information delivery options, including iPad, the in-memory engine is designed for business visualisation of big data on inexpensive, non-proprietary hardware, such as industry-standard blade servers.


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