Software automation slows customer churn
24 January, 2009
Vodafone Australia recently replaced its manual marketing processes with an automated software solution, slowing customer churn to other operators.
'One laptop per child' initiative suffers severe setback
13 January, 2009
The 'one laptop per child' initiative that started with great hopes has been hit by the financial storm.
Satyam vows to continue business as usual
13 January, 2009
Satyam, the Indian outsourcing vendor, is doing everything in its power to reassure its customer base that it is business as usual, despite its woes.
New search engine enters fray
12 January, 2009
A new search engine has entered into the already crowded web search market, claiming to have several time-saving features to differentiate it from existing engines.
Tiger Riding and the Indian SPs — Australian Impact? Ovum comments on Satyam
08 January, 2009
Jens Butler, Principal Analyst at Ovum, comments on the possible impact of the Satyam fraud for the Australian customers that include Telstra, NAB, Qantas, Optus and AAPT.
Satyam casts a pall cross the Indian IT industry
08 January, 2009 by Wire services and Merri Mack
Well it had to happen with the financial industry imploding due to questionable practices — the IT industry has taken its first hit with Indian outsourcing company, Satyam fiddling with its balance sheet to the tune of US$1.6 billion.