Mobility needs an architecture
07 July, 2011 by Darren Besgrove*Giving employees access to data and processes while in the field is becoming increasingly popular. IT often responds to this need by creating device-specific mobile applications for each specific function or process. But as the number of devices and applications grow, this ad hoc approach can become unmanageable. Darren Besgrove, Director at BlinkMobile Interactive, discusses holistic mobile service delivery platforms as an alternative.
Nokia E7 smartphone with Microsoft Exchange ActiveSync
15 June, 2011 byThe Nokia E7 smartphone with Microsoft Exchange ActiveSync provides direct, real-time and secure access to corporate email inboxes and other personal applications.
IBM Virtual Desktop for Smart Business
13 May, 2011 byThe IBM Virtual Desktop for Smart Business aids workforce mobility by providing anytime, anywhere access to corporate data from mobile devices, such as tablets or laptops. It has been designed for small to medium businesses.
Polycom-compatible Sennheiser wireless headsets
20 January, 2011 bySennheiser Communications has announced the full compatibility of its wireless DW series and wired SH and CC series headsets with Polycom’s SoundPoint and Business Media Phones.
Data capacity crunch for mobile network service providers
23 December, 2010Amdocs has released the results of a survey that outlines the scale and significance of the data capacity crunch for mobile network service providers and their customers. The survey examined wireless service providers’ strategies for coping with the increasing demand for data on their networks while maintaining acceptable service quality.
Social media to boost customer service in 2011
30 November, 2010More than half of Australian businesses will adopt social media to boost customer service in 2011 a RightNow survey found.
Tablet leaves the netbook in its wake
16 November, 2010 by John Harris*What a difference a year makes! John Harris looks at how the great technology fad of 2009, the netbook, has gone from must-have fashion to forgotten with the arrival of a new fab form factor - the tablet.
Motorola ES400 Enterprise Digital Assistant
05 November, 2010The Enterprise Mobility Solutions division of Motorola has added the ES400 Enterprise Digital Assistant (EDA) to its mobile computing portfolio. The ES400 integrates voice and data capabilities to provide mobile professionals with the information and interaction they need to transform operations, increase enterprise profitability and complete their jobs anywhere, anytime.
Businesses are forced to be proactive due to mobiles
27 October, 2010Mobiles are pushing businesses to be more proactive with their customer service due to the surge in enquiries across many different channels, according to Ovum.
Chatter Mobile
12 October, 2010 byThe next generation of cloud computing is social, collaborative and delivers real-time access to data and information across new mobile devices. Chatter Mobile for Apple iPad, iPhone and the iPod touch, Google Android and RIM BlackBerry can be used to transition from desktop to mobile apps in the enterprise. It enables users to monitor their Chatter feeds, including posts from colleagues and alerts from apps, post status updates and comment on relevant conversations from their mobile device.
Victorian Councils to provide access to services by smartphone
30 August, 2010More than one in three Victorian councils chart IT strategy for mobilising ratepayer services.
F-Secure Mobile Security 6 with anti-theft capabilities
12 April, 2010 byThe F-Secure Mobile Security 6 with anti-theft capabilities allows users to lock the phone or erase confidential data remotely by sending an SMS and, in some cases, it allows the phone to be located.
Men lose more mobile phones
07 April, 2010Men lose more mobile phones according to an F-Secure survey with 39% of men having lost a mobile phone, compared to just 26% of women.
Mobility logistics system speeds deliveries
18 August, 2009Busselton Freight Services (BFS) Metro & Regional Logistics has chosen the TransLogix Sapphire Transport Management Suite to provide a totally integrated logistics system to manage all BFS’s mobile assets [trucks] and employees in real time.
Gen Y turns to new technology for banking
27 July, 2009Technology is said to be the key to capturing the ‘mobile generation’ in the banking sector.
