Telco complaints drop to five-year low in FY13
23 October, 2013 by Dylan Bushell-EmblingAustralia's telecom ombudsman has welcomed the 18% decline in customer complaints during FY13, hailing it as a sign the industry's revised consumer protection code is working.
Melbourne Comms Connect early bird regos about to close
17 October, 2013Early bird registrations for the Melbourne Comms Connect event in late November close tomorrow, 18 October. The event, which will be held at the Melbourne Convention and Exhibition Centre on 20-22 November, will cover the latest in radio communications, including wireless networks, IP convergence, mobile broadband and more.
BAI wins project management deal with NSW SES
14 October, 2013 by Dylan Bushell-EmblingNSW State Emergency Services (NSW SES) has engaged BAI to provide project management capabilities for a statewide radio communications upgrade project.
Mobile app won't leave orangutans swinging
25 September, 2013 by Dylan Bushell-EmblingNon-profit BOS Australia will next month launch a mobile app to allow smartphone users to donate to and learn more about their cause of rescuing and rehabilitating endangered baby orangutans.
ispONE assets sold to Melbourne's CONEC2
09 September, 2013 by Dylan Bushell-EmblingThe administrators for Australia's latest telecom reseller casualty ispONE have sold all its core assets to CONEC2, a Melbourne-based ICT group.
The four golden rules of mobile device selection
04 September, 2013 by Dr Kevin McIsaac*, analyst, IBRSImposing an IT-driven corporate mobile device standard increases the risk of the CIO being forced into defending the decision against disgruntled end users, some of whom may have considerable influence. To avoid this, follow the four golden rules of mobility and ensure mobile device selection has business buy-in.
Microsoft's Nokia purchase too little, too late?
04 September, 2013 by Dylan Bushell-EmblingMicrosoft has announced a $7.9bn deal to buy Nokia's devices and services business and license its patents, but it may be too late to build Windows Phone into a true smartphone contender.
Kogan Mobile "muscled out" of the industry
22 August, 2013 by Dylan Bushell-EmblingAround 120,000 Kogan Mobile prepaid customers will need to find a new provider, following the latest failure of an Australian telecom reseller - in this instance, ispONE.
ispONE sues Telstra, gains temporary injunction
13 August, 2013 by Andrew CollinsWholesaler ispONE has sued Telstra, gaining a temporary injunction that prevents Telstra from terminating the supply of mobile services to ispONE and potentially cutting off mobile services to 280,000 consumers.
Enterprise mobility to cut network costs in half
25 July, 2013Future networks will consist of roughly 80% wireless technologies and will be significantly cheaper to build and operate, according to a new report.
Sydney kids’ hospitals, Huawei team for e-health trial
09 July, 2013The Sydney Children’s Hospitals Network and Huawei have presented results from a trial involving issuing APAC paediatric doctors with tablets loaded with up-to-date training materials.
Kogan defeats ispONE in Supreme Court battle; Govt paper addresses tech giant tax tricks
06 May, 2013 by Andrew CollinsLast week ispONE agreed to stop booting Kogan Mobile customers from its network without Kogan’s approval and the federal government launched an issues paper on the topic of multinational tax trickery.
Tablets invading the enterprise?
24 April, 2013 by Andy Purvis, General Manager ANZ, AcronisThe world is experiencing a historic influx of personal devices. But new ‘personal” devices aren’t staying at home - they’re coming into the workplace, and it’s giving some enterprise IT departments cause for concern as they confront the ways this bring-your-own-device (BYOD) trend complicates one of their primary duties: data protection.
Getting smarter about mobility
19 April, 2013 by Anthony CaruanaHere are some scary numbers for IT managers trying to develop a mobility strategy. Over 800 million workers across the Asia-Pacific region (excluding Japan) will be considered mobile by 2015. That’s more than a third of the total workforce in the region, with 38% of workers being out of the office for two days each week. Will you be ready?
Five tips for your mobility strategy
04 April, 2013 by Anthony CaruanaIf you haven’t done it already, it’s a fair bet that you’ll be putting together a mobility strategy for your business sometime soon.