The Technology Decisions Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.
In this extensive report you’ll find out how over 300 experts’ current strategies for customer experience (CX) are performing, the challenges they are up against and what businesses are doing to prepare for the future.
Unpolluted data is core to a successful business, particularly one that relies on analytics to survive and thrive.
Artificial intelligence (AI) is transforming every facet of every industry, and government is taking notice. Discover new and exciting ways that AI now offers to engage with your citizens and boost public service productivity.
Learn how to develop a robust data roadmap and strategy that focuses on the strengths and needs of your particular business.
This paper explains seven key trends that are defining next-generation data centre (DC) monitoring and the benefits that lead to improvements in DC operations and maintenance.
Cloud computing use in enterprise is growing rapidly. A greater dependence on cloud-based applications means your business must rethink the level of redundancy of its physical infrastructure equipment (power, cooling, networking) remaining on-premise, at “the edge”.
This report, based on a survey of top-level decision makers from the most successful global brands in the world, helps understand the current behaviours and opinions surrounding unified communications.
Every public sector organisation will make the transition to the cloud in its own time, and in its own way. Citizens will then have routine access to the very best systems and technology, in an era when they demand nothing less.
Understand some of the common terminology you will encounter in your drive for system integration. Learn about the options available to successfully integrate your existing systems.
Municipalities are being challenged to take on roles where they may have limited capabilities as a result of widespread, rapid disruption and the changing expectations of constituents.
Today’s public clouds are complex, and is no longer enough to simply hire a cloud vendor and assume that cloud migration will go smoothly.
30% of directors acknowledge that they don’t understand the risks that their organisation faces in security matters. Over 50% of IT security experts believe that their directors don’t understand the security environment that they are working in, or the risks involved.
Discover how the Internet of Things (IoT) impacts your organisation. Learn how to use IoT and big data strategically in today’s business climate — through use cases and real-world success stories.