Case Studies
Speech recognition helps sell pizzas
When Hell Pizza managing director Mike Hird first contemplated launching the New Zealand pizza franchise concept into the Queensland market, he knew that success was about getting noticed fast.
[ + ]Unified comms saves Cooma-Monaro Shire money
A unified communications (UC) solution has garnered for the Cooma-Monaro Shire Council savings to the taxpayer of $1600 per month in voice-link costs, a 50% reduction in power consumption, up to 60% less TCO than other systems, and an ROI, including maintenance costs, of less than four years.
[ + ]Healthy reports created for HAMBS
As a cooperative company currently comprising 23 private health insurers across Australia, HAMBS provides a health fund management application for its members, along with related IT services and application hosting.
[ + ]Southern Rural Water outsources disaster recovery
With the threat of a natural disaster impacting its operations, Southern Rural Water (SRW) looked to a fully managed disaster recovery service to minimise risk to its business, and protect the organisation’s ability to operate in the face of several disasters.
[ + ]Medical Research Institute goes for growth with new IP telephony system
The Prince of Wales Medical Research Institute (POWMRI) has selected a new IP communications system that will result in significant cost savings and offer a host of unified communications (UC) features for the rapidly expanding Institute.
[ + ]Clever communications aids outback business
“To pay wages and to deal with emails we used to have to drive 500 km to Coober Pedy to sit in a little internet cafe at the Ampol station,” Gayle recalled.
[ + ]Property developer builds security infrastructure
Brookfield Multiplex has standardised on Websense web security software and cloud-based email security services to provide safe and secure internet and email access for its 2000-strong workforce.
[ + ]Luther College implements a UC system
Luther College is a private senior school in Melbourne's outer eastern suburbs which prides itself on providing high-quality education to more than 1000 students.
[ + ]Business intelligence boosts ambulance operations
St John Ambulance Australia’s National Business Centre (NBC) has chosen QlikView business intelligence software, which will bring additional operational and financial focus to the management of its business.
[ + ]Cost of creating legal documents reduced
Intelledox’s software-as-a-service system for creating documents has been implemented by the Australian Information Industry Association (AIIA) to automate the creation of low-cost legal contract templates as part of AIIA.biz, a new member portal to provide online business support to members.
[ + ]Network upgrade for charity provides better service
The St Vincent de Paul Society has upgraded its WAN infrastructure to improve support to its members in their service of people in need. The society has used national IP service provider Via IP to upgrade the data network.
[ + ]First-class system for retailer pays for itself
The solution to these issues was to have their IT support provider Geforce Technologies install the NetAssure managed network service. The mail sanitisation functions of NetAssure proved an effective answer to the spam email issue, immediately freeing up two hours a day of a senior manager’s time.
[ + ]WAN optimisation improves data network traffic
“A lot of our sites are in extremely remote locations where getting access to a suitable WAN connection is either not possible or extremely expensive,” he explains. “It’s simply not practical to add bandwidth to these remote sites, which is why we started looking at WAN optimisation.”
[ + ]Gizmo stays in contact
Sydney-based Gizmo, a provider of technical support for a wide range of computer-related technologies, has successfully migrated to a fully fault-tolerant Mitel unified communications solution to support the company’s rapid growth and improve the efficiency of its 10 Australian offices and large field services workforce.
[ + ]Salmat deploys Web 2.0 security protection
Salmat, a communications specialist company that engages consumers through one-to-one communications, has deployed the Websense Web Security Gateway to provide it with real-time security protection from dynamic Web 2.0 threats.
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