Telstra has transformed its core infrastructure onto a single internet protocol (IP) backbone to carry voice, video and data traffic, improve network efficiency and reduce costs.

Western Australian electricity retailer Synergy was established in 2006 when Western Power was disaggregated into separate electricity generation, electricity transmission and electricity retail organisations. While there is a contestable market for large electricity users, Synergy has an effective monopoly over electricity retail to small and medium enterprises and domestic users in South-West Western Australia.

Norfolk Island is located in the Pacific Ocean between Australia, New Zealand and New Caledonia. It covers just over 34 square kilometres and was settled in 1856 by descendents of the Bounty mutineers who moved there from Pitcairn Island

The NSW Teachers Credit Union has upgraded the security of its internet banking facilities with a multi-factor authentication system.

The Victorian City of Boroondara has implemented a unified threat management (UTM) solution to reduce teleworking support costs and improve security measures for access to both information and applications.

In an effort to curtail a growing stream of spam, Brisbane Grammar has outsourced its email and web security.

ANZ-based chemical importer Redox has deployed a new communications system to improve coordination of its staff across offices and between countries.

Telecom New Zealand International (TNZI) has upgraded the capacity and security of its international network with several routers and security gateways.

Wesley College Melbourne has deployed a web security appliance to cope with increasing volumes of staff and student web-browsing.

New England Credit Union (NECU) will soon deploy a unified communications solution in order to improve customer service and reduce operating costs.

Action Tank Industries, a manufacturer of water tanks, has deployed a new telephone system.

The Australian branch of Reliance Worldwide has acquired a tape library system to accommodate a recent explosion in company data.

Tourism Australia has deployed several appliances to protect itself from spam, viruses and malware. This deployment has allowed the company to improve its levels of service to its mailbox users in Australia and at 14 offices overseas.

Fitness First, Australia’s largest chain of health clubs, now offers members access to gym and class information from their mobile phones through a website developed especially for mobiles. This service also allows car manufacturer Hyundai to target Fitness First members through their mobiles.

Virgin Blue is set to deploy a unified communications system to improve its customer service, as part of its New World Carrier strategy.