Zendesk launches AI-powered customer experience solution
19 April, 2024 by Dylan Bushell-EmblingA new Zendesk AI suite aims to help organisations transform the customer experience with the power of artificial intelligence.
Riskified launches enhanced chargeback platform
07 February, 2024 by Dylan Bushell-EmblingRiskified has launched an enhanced version of its Dispute Resolve chargeback management platform in the Australian market.
ECU adopts Tribal solution to manage admissions
05 September, 2023 by Dylan Bushell-EmblingEdith Cowan University has built on its relationship with Tribal Group to adopt the Tribal Admissions SaaS platform to streamline its admissions process.
Grill'd expands payments partnership with Adyen
25 August, 2023 by Dylan Bushell-EmblingGrill'd has expanded its existing relationship with payment technology company Adyen to support Grill'd's Local Matters charity initiatives.
Empowering the manufacturing workforce with AI
18 August, 2023 by Terence Moolman, Chief Strategy and People Officer at SYSPROWith an ability to handle structured and unstructured data, AI provides manufacturers with analytics tools that organise and present data in a user-friendly way.
Blundstone accelerates cloud strategy
14 August, 2023Blundstone has accelerated its cloud strategy and digital transformation with a migration to Microsoft Dynamics 365, via services provider Avanade.
NZ's Uni of Canterbury collaborating with Microsoft
24 July, 2023 by Dylan Bushell-EmblingA University of Canterbury AI chatbot will be one of the first initiatives pursued under a new collaboration agreement between the university and Microsoft.
Optus launches AI-enabled Call Effects
25 May, 2023 by Dylan Bushell-EmblingIn its newest Living Network innovation, Optus has introduced new voice functions powered by AI for use during voice calls.
How to protect low-code from external rogue factors
25 May, 2023 by Jonas Lim, Vice President of Solutions Consulting, APJ Region at PegasystemsHow important is governance in mitigating the risk and challenges of integrating low-code?
Helia wins Appian Innovation Award
23 May, 2023 by Dylan Bushell-EmblingLenders mortgage insurance provider Helia has been recognised by Appian for its work using the platform to disrupt the market.
Officeworks partners with RELEX to improve supply chain
12 April, 2023Officeworks is set to partner with supply chain and retail planning solution provider RELEX Solutions to improve demand forecasting and replenishment processes.
From 13 to one: how Bluescope consolidated ERP
21 February, 2023After realising its many ERP systems were not meeting business needs, BlueScope embarked on a search for a suitable cloud-based solution.
Freshworks working with Meta on AI chatbots
10 February, 2023 by Dylan Bushell-EmblingFreshworks and Meta are collaborating to provide enterprises with access to conversational AI chatbots on WhatsApp, Instagram Messaging and Facebook Messenger.
Evolt360 opts for NetSuite
06 February, 2023Evolt360 has selected Oracle NetSuite to replace its manual reporting processes and patchwork of technology solutions.
DevOps leaders embracing automation
02 February, 2023 by Dylan Bushell-EmblingAustralian CIOs and DevOps teams are struggling to keep up with demand for continuous release software cycles and are turning to automation to lighten the load.
