Arndell Anglican College has reduced its monthly phone bills by 50% and improved its voice service levels, thanks to a new SIP trunking service. [ + ]

Regional school Nowra Anglican College has implemented broadband bonding technology to increase broadband speeds from 11 Mbps to a maximum of 82 Mbps, and an average upload speed of 0.8 Mbps to a maximum of 22 Mbps. [ + ]

The NSW Teachers Federation was able to connect protestors at its recent Sydney-based stop work meeting to tens of thousands of teachers in regional areas across New South Wales, thanks to webcast technology. [ + ]

The Victorian Emergency Services Telecommunications Authority (ESTA) has upgraded its WAN to a fault tolerance architecture WAN service, in order to cope with increasing call traffic, additional agency responsibilities, strong forecasted population growth across metropolitan, regional and rural Victoria, as well as the relocation of one of three emergency communications centres. [ + ]

Mining consultancy and software development company Runge required a videoconferencing solution to improve global collaboration and meet the expectations of customers who had already invested in this technology. [ + ]

Summerland Credit Union has overhauled its call centre and internal communications infrastructure, replacing it with an IP PBX from NEC. As a result, the company is saving $35,000 per year in line rental alone, while also improving call quality and reducing faults. Presence features also improve internal redirection of calls. [ + ]

Hoyts Corporation has built its own interactive voice response (IVR) application for use with a recently deployed unified communications (UC) system. The solutions have resulted in a faster turnaround in call handling, and less time spent on call waiting. [ + ]

In late 2010, Queensland-based service provider itrinity made the decision to offer IP voice services. The company looked at several hosted solutions, ultimately settling on a hosted VoIP PBX from VoNEX. The system provides itrinity with scalable VoIP services with a high degree of redundancy. [ + ]

To accommodate 600 clients at Google’s Think Mobile 2011 conference, systems integrator Wired Sky employed a Ruckus Wireless solution. The solution took less than two hours to deploy and experienced zero downtime during the event. [ + ]

Fast food restaurant chain Hungry Jack’s recently implemented in-store Wi-Fi networks, to support a free Wi-Fi service for customers. The service has attracted more than 4600 daily average users across the stores and more than 200 daily users in the top stores in Sydney and the Gold Coast. [ + ]

Australian Hearing, an Australian Government agency and one of the world’s largest hearing services providers, has replaced its existing Wintel infrastructure with a new platform. The organisation also replaced its siloed, bespoke software collection with a suite of business software. [ + ]

Telegate, a telco specialising in hosted VoIP for the business market, has switched from an Asterisk PBX to a new hosted platform. This has allowed the company to focus on sales and scaling its business, rather than maintaining backend infrastructure. [ + ]

Fire & Rescue NSW, one of the world’s largest urban fire and rescue services, has deployed several EMC CLARiiON devices in a managed data centre. This has enabled the agency to double its storage efficiency and provide cloud services to other government agencies. [ + ]

In late 2010, Sibelco, a processor and supplier of raw materials for the primary and manufacturing industries, had a problem. Its sprawling IT infrastructure was suffering from slow network speeds and poor data transfer capacity. When new telecommunications infrastructure proved too expensive, WAN acceleration was able to provide a user experience of 80 times that of the raw line speed. [ + ]

Insurance company Youi has deployed a new videoconferencing system, as the company’s existing system could not meet the demands of recent business growth. [ + ]